I always dreaded going to get my hair done. It was like going to a dentist with cavities or root canal!!! Salon Fortelli has the feeling of welcome, genuine and authentic. Gina has literally turned it around and I love my hair every time. Highly recommended.
*Final Update: The salon approved my request for a complimentary touch-up to correct the highlights and haircut in which I greatly appreciated. The young stylist did her best to correct some issues I had and I am okay with the results overall. However, I was introduced to who I believe may be the owner and had a strange encounter with them. After he reviewed my hair before correcting the cut while my head was wet, he observed the layers and cut and told me that the photographs made it look worse than it actually is and that my hair is not that bad. I replied to make things less awkward for the original stylist and said of course my hair is not that bad otherwise I would have left here crying last time. Personally, this attempt to minimize my hair concerns served no real purpose. The photographs were not made up that's for sure and they are close ups of what the cut looked like. Ultimately I just wanted my hair to be fixed and to get out of there in good spirits. Weird vibe! 3 stars for the effort. *Update: Straightened my hair for the first time since my cut a week ago and the layers do not blend in my hair at all. The look is very choppy, not what I expected to happen. After my cut the hair was blow dried so this was not noticeable at the time. Shocking!* Original: I visited last week for the first time to get full-head highlights and a haircut. During the colouring process, I noticed fewer foils than I’ve typically had for full highlights at other salons, which I mentioned at the time. The colour itself looked vibrant, but after just one wash, the highlights appear less prominent, with some areas showing thicker streaks than others. It feels more like a partial highlight rather than the full-head service I paid for. The stylist was friendly and attentive, and she did her best. The haircut was good—she listened carefully to my preferences and delivered a great result. I’d happily return for a haircut but am hesitant about getting highlights again. I’d appreciate the salon addressing the highlight concerns, perhaps with a complimentary touch-up to achieve the desired look. (One side has more highlights than the other.)
I had a pedicure and manicure with Zlata who was amazing. I have tried many places in Toronto she has been the best experience so far. I have neuropathy and she was gentle and thorough in her examination. I highly recommend her.
Everything about Salon Forteii is exceptional. Gino does a magnificent job cutting my hair. I thoroughly my visits to Gino. I would like to add one comment. Gino of course remains magnificent in my mind. I was a little taken aback when I was playing my bill. Having paid the bill the cashier looked at me and asked me in less of a professional manner if I wanted to leave a tip. Her manner was unprofessional in my opinion. It’s been my experience over the years that tipping the owner of the salon isn’t called for especially in high end salons.Tipping the assistants to the owner would definitely be the rule of thumb where I come from. I certainly don’t mind tipping however the manner of the cashier was out of line in my opinion.A customer doesn’t need to be asked such a question and particularly in a less than desirable manner.
Visiting from Vancouver. Got me in same day I called. Did a fantastic job. Very informative and helpful, especially as my hair does NOT like this humidity. 5/5
As always, Tiffany at Salon Fortelli and Spa provides an excellent hair cut and experience. I have being going to Fortelli since I moved back to Toronto 14 years ago. From the moment you walk in the door to the time you leave, you are well looked after! Kim Nicholson
What can I say? BEST in the city! I will not go anywhere else. Have been loyal for a number of years now. Tiffany and Jose are amazing! I always get compliments and I highly recommend Fortelli to others. Thank you for being great and helping me to feel so great. Marianne
Salon Fortelli & Spa is a Canadian Beauty Salon based in Toronto, Ontario. Salon Fortelli & Spa is located at 1803 Queen St E, Toronto, ON M4L 3Y3, Canada.
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