Bad service, as I walk in to get a new mattress and the man working there immediately said that I can’t loiter. How do I shop for a mattress if I can’t decide which one I want by trying them out?
Worst customer service I've ever experienced in my life. I went in weeks in advance to schedule my mattress delivery for just before my move because I knew I'd be out of country leading up to it. They canceled my delivery without notice and ignored 10 phone calls before they decided to answer the phone again after knowing I was frustrated. I now have to go pick up my mattress myself from the most dangerous part of the city. I will never be using sleep country again
I had a great experience at the Sleep Country Canada store located at 11000 Yonge Street in Richmond Hill. Danny is very knowledgeable and professional as a sales representative. He took the time to understand what I was looking for and he was very helpful to deliver the services and products I needed. I can very highly recommend this store to anyone and would recommend to contact Danny first prior to purchasing anything online. Filipe
Yesterday, Oct. 27/25 I went to Sleep Country in Richmond Hill at 11000 Yonge Street. I had the pleasure of dealing with Mina at Sleep Country. I explained to Mina that I required a new mattress due to health reasons. Mina provided viable options & suggestions for me. I found Mina to be personable most knowledgeable & professional. Based on my conversation with Mina & trying the suitable mattresses I made my purchases. I again wish to thank Mina very much. Mina was fabulous.
Mina at the Richmond Hill location is amazing. She always wants what is best for her customers and doesn’t rest until they are satisfied! I highly recommend you shop with Mina!
Great service, excellent product selection, but really it’s the staff: Canada is not known for good customer service-Sleep Country is succeeding in reversing that tread. They could not be more accommodating.
We bit the bullet and purchased a Serta Tempur Pedic bed. The product itself is terrific and has aleviated a lot of back pain. Service was great from the Danforth store - staff there was knowledgeable and accomodating.
Sleep Country Canada is a Canadian Bedroom furniture store based in Toronto, Ontario. Sleep Country Canada is located at 745 Danforth Ave #309, Toronto, ON M4J 1L4, Canada.
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