There is no better place to get your brows done in the city. Haley has created such a warm and welcoming environment, I always look forward to any visit at HBFace. You will leave not only with gorgeous brows but feeling your best. 5 stars always.
I’ve been getting my brows threaded here for years now. I see Victoria who does an excellent job shaping my brows with limited pain. The staff are kind, welcoming and knowledgeable on the products and services offered. While it’s on the pricey side, I find it to be well worth the price for guaranteed great looking brows.
I had the same experience as Sara J when I went to get my eyebrows done. I was wounded/skin came off. No apology. Girl at the front desk said the staff has done the same to her and that it would heal and made a joke of it. I never sent back since then.
I’ve been to HB Face twice now - unfortunately my second time visiting was far from the quality of service you’d expect at somewhere that is so highly regarded with such premium prices. My first experience was great and I was so pleased with my lash lift results, however, the same cannot be said for my second appointment. Immediately following my appointment I thought my lashes looked great - but upon arriving home after the lashes had the time to set, I noticed significant issues. My left eye looked good, but the ends of the lashes were very frizzy and frazzled looking - as if they had been over processed. My right eye was the major problem, with my lashes on that eye so curled over that they looked extremely short and were stuck against my eyelid. I tried brushing them out but there was no fixing them. I contacted the salon immediately and went back the next day and saw Victoria who at first couldn’t offer any solution other than to come back in 4 weeks time and have the service redone. I was not happy at all with this solution - as my lashes looked terrible and there was no way to make them look properly lifted or even straight. Victoria could tell I was quite upset, so she offered the alternative of trying to redo the process then and there but for a much shorter amount of time. Victoria did provide me with a lash serum and a nourishing oil which I really appreciate. However, the results are still not great and redoing the process did not really fix the problem that well. At the prices that HB face charges, this is honestly an unacceptable situation and should never have happened. My lashes are still very curled over, I cannot really wear mascara as it looks messy and my lashes are not in great condition following the entire situation. It’s very disappointing give I spent $250. Unfortunately, I will not be returning to the salon as I do not feel comfortable. Honestly very disappointed by this entire experience. To add to this review - absolutely no accountability has been taken by the business, the technician (Natalie) or even Hayley herself. For a salon that advertises as being so highly regarded, I’m struggling to see why. Since the terrible experience, nobody has checked in with me or even apologised for this situation.
Had a brow lift done that turned out good. But the pricing is definitely very expensive. Have definitely had the same quality service done for 1/3rd the price though. I think I was possibly booked with a technician who charges more without being told I was booked with them.
Haley is truly the best at what she does! The studios are beautiful and the team is always so welcoming. If you haven't visited HB Face yet, you need to!!
Took my girlfriend to get her eyebrows done and was greeted by Hailey who is the frendliest person ive ever met. Immediately she made us feel comfortable and asked me to relax in the extremely well decorated waiting area while she does my girlfriends eyebrows. My girlfriend who has had bad experiences with tinting, said hailey did an incredible job; the best shes ever had. Amazing customer experience, could not find a better place to get your eyebrows done! We scheduled appointments for facials and my girlfriend is super exited to try Haileys skin care line.
HBFace Eglinton is a Canadian Eyebrow bar based in Toronto, Ontario. HBFace Eglinton is located at 456 Eglinton Ave W, Toronto, ON M5N 1A6, Canada.
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