Andra was quite clear and understandable we was very happy with her
This is a disgraceful insurance company that doesn't own up to it's own mistakes even to customers with years of service. They had an error in their processing one month which caused a payment not to go through with my credit card because of their own screw up. When they didn't even apologize and I realized they didn't even know what was happening with their error, I told them I'm quit. They withdrew an additional monthly premium after anyway a few weeks after I had already quit. Refused to refund it just like the other person below me experienced. Unbelievably unprofessional business.
Misleading marketing info yet again! The marketing material describing the new Allstate enhanced water damage endorsement states: coverage of " expenses incurred by you for the installation of a certified back flow valve". When asked for details I found the coverage far more limiting than described. In fact, you are only eligible after you have made a claim for water damage AND coverage is limited to only $1,000. Certainly, the benefit is far more limiting than you are lead to believe. This is after they increased my premium by 30% AND reduced water damage coverage from over a $1 million to only $50,000! These people cannot be trusted! Deplorable!
Made a mistake and didn't cancel a policy when I asked them to which caused an extra payment to come out of my account. They admitted to the mistake but then told me they would not refund the money directly and would instead give it back piecemeal for my other policy. What a joke. Cancelled policy and went to RBC and now paying less.
Horrible disgusting company full of uneducated thieves, they will scam every single cent out of your wallet specially Jennifer Zavala.
Allstate Insurance: Toronto West Agency is a Canadian Insurance Agency based in Toronto, Ontario. Allstate Insurance: Toronto West Agency is located at 1555 The Queensway - Building D, Unit 4, Toronto, ON M8Z 1T8, Canada.
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