I really enjoyed the whole process, and that my aesthetician explained each step to me. The space is beautiful, I love the tiles and all the shades of green (including the chlorophyll water!). Looking forward to my next visit!
I was extremely disappointed with the facial I received. The esthetician rushed through the entire service and repeatedly mentioned that she did not have enough time. Considering I paid the full price, I expected much better service. She also commented negatively on my skin, which felt unnecessary and unprofessional. If my skin were perfect, I would not need a facial in the first place. She seemed hesitant to perform any treatments and insisted that I could only have the pregnancy facial. I agreed to it and tried to stay open-minded, but by the end, I felt like I had completely wasted my time and money.
I booked an All In facial with Claudia Yanez-Leira. The microdermabrasion, serums and Oxygen serum blast made my skin soft and hydrated. She did something else that also made my face look snatched. My face looked lifted and I felt younger. Someone even called me “miss” that day instead of my usual “ma’me” Felt good! The light therapy was nice with the massage at the end. She hit my pressure points nicely!!!
Had a great first experience with Emily! Got the All in 1 Facial. Emily was very knowledgeable and made the experience comfortable and relaxing. Will be returning!!
I've been to Formula Fig a couple of times now, and I want to express my sincerest thanks to Charlotte. She is incredibly warm and friendly, and it's clear how much she genuinely cares about her clients having the best experience. I couldn't be happier with both the process and the results. Highly recommend Charlotte to anyone considering injectables!
I called the Ossington location on Friday to book an appointment during a promotion they were offering. The lady on the phone, whose name I believe was Jezel, asked for my card information to update in their system(my old card which was on the system got expired). Once she completed that, I inquired whether the procedure was safe for pregnant women. She responded, "No," which led me to inform her that I was not interested in the treatment since I am pregnant. After that, she said "Okay" and hung up the call. Fifteen minutes later, I received a notification from my credit card company about a charge. I called back to ask why I was charged after I had clearly stated I was not interested. Jezel seemed unsure of how to respond, and I also questioned why she didn’t inform me about the charge before disconnecting the call. She struggled to answer, making the situation feel very unprofessional, as if they were trying to scam me and take my money. This experience has definitely damaged my trust in this establishment. Although she assured me that she would refund my money, I have yet to receive any refund. I am very disappointed.
I had the All-In facials with Jessica and they were absolutely incredible! I haven’t had the greatest experiences with facials in the past, but Jessica put me at ease by explaining the entire process thoroughly to me, every step of the way. I felt super comfortable and the facial itself was quite a therapeutic experience :)
Formula Fig Ossington is a Canadian Medical spa based in Toronto, Ontario. Formula Fig Ossington is located at 50 Ossington Ave, Toronto, ON M6J 2Y7, Canada.
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