I wish i could give 0. The food was bad when compared to other locations. It was very unhygienic. The roof had dust and dirt buildup. The employees there had the worst attitude.
Placed an online order today and had forgotten to add fresh garlic (a FREE topping) in which they add at the very end, after being baked. Upon arrival for pickup I mention to the chef/cook that I had forgotten to add fresh garlic and if he could do that for me once the pizza is out of the oven. He proceeds to tell me, it will cost extra as a topping. I ask why is it free online while I am being charged here as a “extra topping” He said that’s just the policy. I then replied ok go in and punch in free garlic and if it comes up as a topping I will gladly pay it. Then I mention that the oregano shaker, olive oil and pepper flakes are extra as well? If you punched them into the register it would show as an extra topping Obviously not, because they are free complimentary items. He then decides to do me a favour and ask which pizza I’d like it on, in which I kindly denied. All this non sense for a free item listed on your site/app. I wasn’t paying for a listed free item, period. The resolve I would like to see out of this is retraining for that cook/chef, as well as the cashier who stood there clueless. He should have stepped in and said yes it is free item and there is no charge. And we also did not enjoy the pizza ! Dissatisfied over someone trying to just blatantly scam us! Ultimately this has nothing to do with the free garlic topping, it is mainly due to this chef/cook trying to scam us. For anyone else, make sure to double check receipts / order in case this location tries to charge you for a free item listed on their app / site. I’ll never go back due to this! Order #31326961
Kept ordering pizza until I realized they seriously expect tip for take out orders! They just set the debit machine up and if you skip it, they sort of insult you with their behavior. If you do not pay them tip, the workers not only say nothing in response to your appreciation and thanking, but also look at each other in surprise like you are an idiot. First of all they should know they just provide take out food and you do not serve it like an actual restaurant in which they lay a nice table, bring the plates, food, drinks etc. Secondly, Ontario is not like state of Florida in which paying gratitude is an obligation, and still, it is obligatory only in luxury restaurants like the one explained above not a take out pizza store! If someone likes to tip you, they would ask you to set the machine up to do so or would give you change. Never went back there again.
My favorite chain Pizza place by far! Love their gourmet pizza toppings on ready to go slices. Like the Artichoke hearts and grilled zucchini! Any of the slices I tend to get on the go, tend to be great! If you're gonna go for a quick slice from a pizza chain, this is the one to beat!
Did they decrease the size of their pizza? We got a medium size that came out to almost $20. Which amounted to 4 tiny pieces each. It is by far the biggest rip off I have ever had ordering pizza. Two single slice pizzas are significantly bigger. What a complete joke. We will never order from their agin
As far as the chain pizza joints go, this one is by far the best, the toppings are always fresh and great quality, the dough is better than the rest, and their sauce doesn't taste like cheap canned marinara.
One of the top far food style pizza joint in the city. This location provides quality and consistency. Yes not sure air conditioned so don't plan on eating there on a hot day.
Pizzaiolo is a Canadian Pizza delivery based in Toronto, Ontario. Pizzaiolo is located at 745 Mt Pleasant Rd, Toronto, ON M4S 2N4, Canada.
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