Called on a tuesday to book a tech on friday afternoon from 4-7. Around 5:30 I called to confirm a tech was coming, they said they would page the tech and should expect a call... never got one. Called AFTER 7 and got the same reply and to expect a call. Never got one...
AireOne technicians were skillful, punctual, and nice. They installed the AC system for my unit in one day, working very cleanly and neatly. I am happy with the new cooling system as it saved us from the hot summer. Their price was very fair.
Kudos to Aire One for their eco-friendly approach. Not only did they upgrade my system for better energy efficiency but they also provided valuable tips on reducing my carbon footprint.
Aire One technician took the time to understand my family’s needs and preferences, recommending the custom solution that has kept us cool and comfortable all summer long.
I can’t thank Aire One enough for their quick response when my system broke down. Their immediate action and efficient repairs saved me from a lot of discomfort during a particularly cold spell.
I have been using Aire One for a couple years now but my most recent experiences prompted me to write a positive review. The last two times i've had Dave C. in Waterloo, and he was fantastic, taking the time to thoroughly explain and help me understand the problem, and then giving me my options in a no pressure way. Appreciated him going the extra mile, great experience.
I totally agree with Nancy Ladenheim. Aire one Dupont has good prices but there is a catch. This company makes false warranty promises. We had them install a 5 split and a 2 split ductless ac unit. When it comes to warranty, I complained directly to the manufacturer cuz Aire One Dupont would not help. The maintenance quotes Steve provided are more outrageous than the price of the unit itself. Improper drain hose disconnected and Steve quotes $350+hst for their mistake. His technician came in the winter time to service a boiler but turns off the outside gas meter when there are shutoff valves inside the house. Furthermore, Aire one serviced another wall hung boiler but could not figure what the problem was all afternoon from 12-6pm. Finally, the technician gave up and calls the manufacturer and got his answer in 10 minutes. That's 6 hours later. What gas technician does that except Aire One. Would not use these guys again.
Aire One Heating & Cooling is a Canadian Air conditioning contractor based in Toronto, Ontario. Aire One Heating & Cooling is located at 1234 Dupont St, Toronto, ON M6H 2A4, Canada.
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