I can not believe the unprecedented level of customer service First Mate Mohammed and J gave us. He was so courteous and comforting towards our guests. On first impression, he had to be stern and strict, but that is only to establish that this form of transportation is not a “party boat” but an esteemed yatch that needs its respect J is a very competent captain and you can trust him to get you where you need to go. From the moment we set sail, we could tell this wasn’t going to be a typical, calm cruise. The drinks were flowing and our birthday girl had a lot to say. But our captain kept it cool reserved and was chill. Pick him before anyone else.
I had done my birthday party through Charters Bay. Customer service was very helpful and very professional. Everything was planned smoothly definitely would recommend to all my friends and family
Great rental experience for a day out with my family. I liked being able to search a boat that worked for us - but more importantly, I liked showing up and finding the exact same boat exactly as described. Will rent here again. thanks!
Skylar and Captain Kim were amazing and made my daughter’s sweet 16th birthday party an amazing memory. Everyone has a great time and would highly recommend them.
Amazing experience on the 50 ft sting Ray with Brett and Johnny. These hosts were very professional and organized but also lively and a great time, ensuring all the guests were having fun while maintaining safety. Definitely recommend booking with them for any future boat rides. Great guys! Booking process was very simple and organized as well.
Everything was excellent, good communication, good service, excellent team on board! The vibe and experience was amazing, also it was very spacious accommodating 20 of us in total. ??
The most amazing hospitality & experience from start to finish!! - we looked at a few similar yacht options but ultimately decided to go with this company based off the great service & quick response time we immediately received before booking. Our day was almost ruined by rain & no hesitation on their end, we were immediately called morning of and discussed our options. We had constant conversation up until our departure time and thankfully the weather held up for us! The time on the yacht was one to remember! We will 100% be booking again! Thank you for one of the greatest days!!
Charters Bay is a Canadian Boat rental service based in Toronto, Ontario. Charters Bay is located at Waterpark Place, 20 Bay St. #11, Toronto, ON M5J 2N9, Canada.
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