Great job detailing on the inside and outside of car. Omar was really friendly and professional to work with, and even asked me about repairing some of the scratches on my bumper. Would recommend!
Most horrible experience. Dropped the car on 11th July (9:30 am)and got it back on 12th July (06:30 pm)...do I need to say anything. Detailing was 6.5 out of 10 ...not what I expected...I have gone through google reviews and the owner always has the excuses for not doing a clear job. Always says groupon customers are cheap if that’s the case he should stop accepting groupon and separate himself from groupon.preference is given to no groupon customers... if you are groupon you will be treated last. Does not have professionalism....can’t blame customers every time when you are pointed out
Wish I read the reviews before buying a Groupon. I had no problem waiting a month to get my appointment, which was for today at 9am. I was there at 8:50, waited till 9:20 and no body was there.....called the phone number and of course his mail box was full. Does this guy know what an appointment means? No customer service at all. Who in this day and age answers their business phone 'hello' Should be ' Hi 7 star auto care' at the bare minimum. What a waste of my time.
Worst service ever. This was after the platinum package. Omar finished it in just 90 Minutes with a lot of dirt on the body. He was not honest in his explanations. Although I planned to make a deal with him to refer to him a big number of our group. Updating my reply to Omar who attacked the Groupon customers. I paid 135 +18 Taxes for a platinum service which didn't inculd keeping the dirt on. It's clear on the photos man it's not a rust . I showed you the dirt on the body of the car myself which was easly removed by hand. Any ways I paid less for detailing last year with a different Groupon provider in Brampton for much much b etter service. Update. Funny that you deleted your previous bad comments about Groupon customers. I already did spoke to Omar about the bad shape of my car after his service and showed him the dirty part and he did nothing.
I purchased a Gold detailing package from Groupon. In trying to book the appointment the owner's voice mail was always full. When I finally connected via email I was informed that I would need to leave my vehicle for the entire day and that I had to pay an additional $30 because it is an SUV. That was never specified on the Groupon offer. I switched my Groupon to something else.
Horrible, horrible customer service. I bought a groupon that included a steam cleaning deal, but when I called they said it wasn't included. I couldn't even get a refund because I had already clicked on the voucher. When I asked for alternate options, they told me to contact groupon myself, saying the whole thing wasn't their fault (so what are they saying, that it's mine?). He even shouted at some points. Very, very disappointed, even before my visit. In addition to the owner's response, OF COURSE I checked what my package included. Do you take me for a fool? Why else would I be angry. Not only was the owner not helpful at all, he shouted at me and blamed groupon and told me I was the one to deal with it. If your groupon site states a mistake for your packages, you want me to contact groupon for you? No, that's not how customer service works. You, the owner, fix your own messes up if you're having issues with Groupon. I'd rate a 0 if possible. The audacity to comment below, blaming once again the customer, when clearly all the reviews state a problem with your service. Please just apologize and live on.
Called and booked an appointment in advance. Went in and I think Omar forgot about the appointment, but still took me in without a problem. Omar was a nice, friendly guy. I purchased my Groupon on an additional 20% day and Omar told me that he didn't want to rip me off and therefore the tax I had to pay would be less due to purchasing the Groupon on a promo. He didn't have to mention that, but was honest with me, which I respected. I purchased the gold package and the whole process took 2 and a half hours. Was it the best detailing job I've had done? No. There were a lot of uncleaned areas in my car (that were not hard to reach at all), and my rims were still dirty. It was a bit disappointing.
Seven Star Auto Care is a Canadian Car detailing service based in Toronto, Ontario. Seven Star Auto Care is located at 150 Oakdale Rd, Toronto, ON M3N 1V9, Canada.
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