Well, this will be a big one so hang tight. To start with, I never got the chance to visit this place or to be a customer with them. I looked their prices online for Hydrafacial with one of their Junior Aesthetician. Instead of booking online I thought of calling them. The lady at the front office was having very hard time understanding. For 10 minutes she was trying to look for the wrong person in her system. I gave her the name atleast 5 times. She said website is showing wrong, our junior aesthetician is not available for that date. I said okay, there is another junior aesthetician I see on the website, can I book my appt with her. She said no, as she is not junior. I said but it is showing on your website and I was just on the payment page to make the payment. She is I will cancel that. I asked her can you confirm the name who are you talking about? She gave me the wrong name. After 15 minutes of this conversation, I asked can I speak directly with your aesthetician please to book this. She said she is not in today. I said can I speak with someone else who can help me with this. She said I am not in the office I will call the office and let someone call you and hung up on me. I waited for an hour and no one called. I called again and she blocked my number. I called from my husband's phone and got her again and she said it is very strange I did not block your number. I hung up the phone saying, cancel all my appts, I do not wanna do business with you. The 1 star is only for the person. I am sure you guys offer great service and experience for the facials.
⭐️⭐️⭐️⭐️⭐️ Absolutely amazing experience at Royal York Spa! I had the most incredible facial — the results are immediate and glowing! ✨ Anya gave me a detailed consultation and explained everything about the skincare products. Tanya did my deep cleansing facial, and my skin has never looked this radiant. Vera’s massage is pure magic — she truly knows how to save your back and release all the tension. And Olga welcomed me at the front desk with so much warmth and love, making me feel at home from the very first moment. They even treated me to a fresh juice after my treatment — such a thoughtful touch! ♀️ Highly recommend this spa — every detail is perfection!
Incredible experience all together. Starting with Anya then owner who has been very helpful with the information and entire diagnostic process and procedures and continuing with the very professional service of Olga - reception , Vera who excel in every aspect of knowledge and professionalism . Extremely warm , kind , welcoming environment . I would recommend all their services moving forward to my family and friends starting with pressure puncture massage and finishing with the high end facial treatments which are one of a kind . Extremely happy ! Thank you Anya , Olga ,Vera !
Had a wonderful first experience at Royal York Spa. My esthetician was wonderful, she was very thorough with my facial and made it very enjoyable and relaxing. The woman who helped me pay afterwards was very knowledgeable and gave me some samples to try for my skin type. Highly recommend this spa if you’re looking for an affordable and option in Etobicoke.
I booked my first appointment with Anya almost 1 year ago during a bad flare up of my hormonal acne. I had tried so many expensive products but was discouraged and in pain. Anya took her time to educate me on the source of my problem, and took such attentive care of my skin, she avoided poking and angering my skin more in that first appointment and focused on calming the skin and building up its strength. Fast forward almost a year later and my skin is beautiful once again! Her personalized approach to healing my skin has transformed it completely, I am beyond grateful for her professional expertise and dedication to healing and nurturing my skin. She is a master in her field, and I will be her client for many years to come!
I absolutely love going to see Anya. She takes the time to give you the best personalized treatment possible. She is very knowledgeable about skin care. I always leave feeling good about myself on the inside and outside!
Great facials and eyebrow shaping with Anna. She also did my make on occasion which i and my husband loved! Her facials and products are top class! Anna is very personable, smart, sweet and honest professional.
Royal York Spa - Holistic Medical Spa is a Canadian Facial spa based in Toronto, Ontario. Royal York Spa - Holistic Medical Spa is located at Second Floor, Inside Akron Medical Center, 2318 Lake Shore Blvd W Unit 204, Etobicoke, ON M8V 1B5, Canada.
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