I booked an appointment online here to do a shellac mani and pedi as I am in the search of a good nail spa in downtown Toronto. You can only book for one service so I mentioned that I am interested in a pedicure as well and I booked my manicure for 2:15 pm. I have a newborn and my time is limited. I received a call saying that they can accommodate me for 2:45 which I agreed and walked around the neighborhood and arrived on time. However I was asked to wait another 45 minutes. At 3 pm there was still no one available to help me. I waited 45 minutes and ended up with no service. Customer service at this place should be improved.
Ugh this place is so annoying. When inquiring about prices , they are so vague . Also the nail tech was nice but she didn't seem like she could recreate what I had asked her for . She spent 2 hours on my nails but in the end didn't even ask if I liked them . As I left out , I could hear her talking to another college about me and getting upset for asking her what exactly id like on my nails. Never coming here again lol
On my first visit I left a bit disappointed, with cute nails yes, but far from anything I showed or told my technician. I came back because the work was good and the staff was nice in general. Today, I left with the most beautiful and fun nails I've had in a while. Thank you Angel for listening and not being afraid of stepping out of the box, this review is specially for you
Never got so much compliments on my nails before!!! I booked with Razzy because I saw her work on IG(@claws.razzy) and knew she wouldn’t disappoint. She was very detailed and also really sweet :) highly recommended <3
I had booked a Brow Lamination and Tint appointment through ClassPass, but unfortunately, the provider canceled just 40 minutes before the scheduled time—without any explanation. I completely understand that things can come up or change last minute, but I would have appreciated a message or some communication about the reason. It was especially frustrating because I had already made the trip to the location and rearranged my day around the appointment.
Always exceeds my nail design expectations!! Staff is so kind and accommodating. Easy to book online. Space is aesthetically pleasing and is great place to go with your friends!?
Came here with a couple of my friends and had such a memorable experience. The staff there are kind, thoughtful and made us feel like friends the moment we walked in. 10/10 would recommend the luxury package, my friends couldn't stop talking about it after we left! Will definitely come back here again!
beauty et al. is a Canadian Nail salon based in Toronto, Ontario. beauty et al. is located at 86 Yorkville Ave 2nd Floor, Toronto, ON M5R 1B9, Canada.
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