Such incredible customer service! Really dedicates a high level of care to the work he does, and on top of that, manages to be super fast and reliable as well!
The gentleman who works there not only has a terrible attitude but is also very dishonest. I took my watch to get the battery changed, and it lasted five days. This wasn't the first time this happened, it was the second time. I will never go back to that place; I don't recommend it.
If I could give this place 6 stars I would! I was in the store today when a customer (she just posted a review about the store owner being rude) and I just had to clarify, Andrew is the farthest thing from rude! In front of MULTIPLE customers, SHE was haggling with him trying to get a cheaper price when his prices are already extremely reasonable! The poor owner was so upset with this interaction, I just had to come out and say that this was totally unfair. He is kind, genuine, and fair! She was ridiculous.
Took my watch in to replace the battery, he completely damaged the back of the case. He’s a very polite gentleman, I will give credit where it is due, but in the future please do not open watches you do not know how to work on. Honesty and accountability are good long term policies. My case back is bent and there is a hole which has compromised the waterproof seal. It doesn’t even sit flush anymore. I have to get it replaced. I do not expect the gentleman to take accountability for this, but I hope others will avoid a heartbreak like this.
I go to Andrew for all my watch repair needs. He is always bang on with his assessments and when the fix has been a very easy one he has refused compensation. He serviced my Breitling recently, including a pressure test and I’m sure I paid a fraction of what I would have had to pay at any other watch repair store. He also expertly put on glass date magnifiers on several of my watches, making them look exquisite. I won’t go anywhere else when it comes to watch repairs and advice. Thank you Andrew!
Andrew is a WONDERFUL person! He really knows his stuff, and if there is some obscure, random, one-in-a-million thing you need and he doesn't know it, he knows exactly where to find it and will do everything he can to get it for you. In a world that treats everyone like they are a momentary transaction, this place sees you as the human being you are. Always trust the advice from NINE TWO FIVE WATCH REPAIRS AND JEWELLERY REPAIRS. Listen to the experts! They know better than you.
Excellent and very prompt service at a reasonable price. I would definitely recommend this very small repair shop in college park near Farm Boys. Just be aware that despite the name it doesnt open until 11 am. Cant be sure if 11 to 4 are temporary hours but just wanted to give everyone the heads up if you go too early in the day.
NINE TWO FIVE WATCH REPAIRS AND JEWELLERY REPAIRS is a Canadian Watch repair service based in Toronto, Ontario. NINE TWO FIVE WATCH REPAIRS AND JEWELLERY REPAIRS is located at Across From Farm Boy, 777 Bay St., Toronto, ON M7A 1S5, Canada.
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