Fast service and different daily deal menu. Burger tasted great and we were provided with ketchup and hot sauce! Need to go into the food court to find the place, no signs.
It's a little tough to find due to no signs out on the main building. Though it is nestled in a food court competing dozens of other food establishments. The customer service was efficient and helpful. The food was prepared fresh and well worth the time finding the place and waiting for my order.
The portions of fried chicken are getting smaller and smaller. Two pieces of chicken now only feel like one and a half. If I see the same cashier next time, I won’t buy it.
This is easily a favourite getaway of mine from the freakish school across the street. There’s nothing like a warm juicy tender to make me forget about my assignments Plus, the cherry coke selection on the soda machine is the cherry on top? The atmosphere is only bad because of the big food court.
On the afternoon of January 2, 25, the Indian female employee of Popeyes had a very bad attitude. Today, I went to pack Thursday's 3-piece chicken meal. I packed 2 servings, one spicy and one non-spicy. I opened the spicy chicken wing and ate a piece. The meat was a bit smelly and not fresh. I immediately told the female employee, but she said the chicken wing meat was good. She kept arguing that you personally felt there was a problem and refused to replace it with a new one. I was a little angry. I said that there was obviously a problem, so why didn't you replace it with a new one? I was really speechless. She also said that if you want to complain, you can call the customer service and you can handle it yourself. Anyway, I will never go to this store again. This attitude is the first time I have encountered today. The catering service attitude and food quality are not up to standard. There is no improvement in responding to customer complaints. It's terrible
On Google, It says the Mccaul street store is open till 11 pm on Sundays. Even worse, the Popeyes Mobile app allowed me to place the order at 7:30 pm and accepted my $. When I showed up there at the store after 5 minutes it was closed. On Sundays apparently they close at 5. The Mobile App support fails to register a complaint as it gives an error.
Would give zero stars If I could. Don't bother ordering ahead of time. I've been waiting over an hour past the time it was suppose to be ready and the only thing the employee could tell me is that they used our chicken in a different order. Like what? Also it's definitely not the first time. Get it together guys.
Popeyes Louisiana Kitchen is a Canadian Chicken restaurant based in Toronto, Ontario. Popeyes Louisiana Kitchen is located at 109 McCaul St Units 26 & 27, Toronto, ON M5T 2W7, Canada.
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