Highly recommend ITK9. Our 9-month-old golden retriever came home able to settle in the house, walk calmly, and show noticeably better manners. The ongoing support after returning home has been genuinely valuable, and Dan has been fantastic throughout.
Website says open. Nobody picks up the phone. Drive there 45 mins each way. Nobody there. Get a text 2 hours later....."is this about dog training?". Didn't even take the time to listen to my voicemail. Never again.
I originally left them a bad review. Needless to say I was a little frustrated in the moment and probably should have waited and gave them more time to contact me. Because when they did I felt bad. They were exceptionally polite and extremely helpful and more than willing to fix the problem. When I first called I got an answering machine left a message. They tried to call me back very promptly and I didn’t answer so they left me a message plus sent me a text. They were very persistent in making sure they fixed the problem. So I was very happy to change my review to a positive one and would recommend them to anyone in the future. Great bunch of people with a solid work ethic. Thanks again K9 ACADEMY FOR EVERYTHING.
We had a wonderful experience with K9 Academy while training our first dog, Teddy. From the very beginning, Rosa, Anesh, and their team made us feel supported and confident as new dog owners. They helped Teddy learn to walk on leash calmly, which has been a game changer—our young kids can now take him on walks with confidence and ease. Even though Teddy picked up the training quickly and was showing great behavior from the second day, the K9 Academy team continued to check in with us about his behavior at home. They provided thoughtful guidance and practical tips to ensure we could lead Teddy effectively beyond the structured training sessions. We are very grateful for their expertise, professionalism, and ongoing support. K9 Academy has not only helped Teddy thrive but has also given our family the tools to enjoy life with him to the fullest. Highly recommended!
I purchased an e-collar from K9 Academy and I had to return it for reasons not related to K9 Academy. Regardless. Anesh was great, replied when he was able to and always polite and courteous, he has met all the customer service check marks for satisfaction. Thanks
Anesh and the K9 team were amazing to work with. We did the Level 1 & 2 obedience courses with our Australian Sheppard (Joey) and it has completely changed our lives with our dog. We signed up for these courses because Joey would pull while walking on leash and we had zero confidence in his recall when there were distractions. After the first training session his on leash walking improved immediately and was further improved after each session. Throughout the level 2 class we were taught how to properly use an e-collar and Joey learned what a correction with the e-collar meant. Now we fully trust him off leash, even with lots of dogs around and other distractions. Most of our walks now involve periods of Joey being off leash, and we live downtown Toronto with parks that are very busy. The training was worth very penny and I would highly recommend them to anyone. Our specific goals from the training were exceeded and Joey's overall behavior is much better.
tried going through this academy in durham region. paid a small fortune and got nothing back in return, kept asking about the classes signed up for and just got told to come the group ones on a weekend. we got 3, 5 minute puppy classes
K9 Academy Dog Training Center is a Canadian Dog trainer based in Toronto, Ontario. K9 Academy Dog Training Center is located at 30 Canvarco Rd #16, Toronto, ON M4G 1L3, Canada.
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