Very disappointed with the customer service. It felt like the worker didn’t want us to order food from here at all. We were made to feel unwelcome, almost as if we should leave and go somewhere else. This is not the kind of experience customers should have.
I never thought it would be possible to mess up a burrito. Hands down, the worst burrito I’ve ever had. Somehow simultaneously cold, bland, and WET. The most depressing part of my work day.
Such a great place to get lunch if you’re lazy to make it before work the next day. Sandwiches are so fresh and have quality ingredients. The bread is all ace bakery bread which I enjoyed. The side salad was a great portion, even though it looks smaller, it was very filling and delicious. A healthy lunch option downtown that I would definitely recommend to anyone in the area.
Wish I had taken a picture of my Cobb salad bc it was so overdressed I couldn’t even see the lettuce clearly; which is a shame because the bowl was 80% iceberg. Ate half of it and then felt sick. Tomato soup was ok. Not worth the $17 spent
Pretty basic tasting food . Something you could easily fix at home. I got tofu on one of my 'bowls' one time, and it was just tofu straight out of the packaging cut up into pieces. No seasoning, not prepared in any way , just right out of package, flavorless and soggy .
The second star rating is solely based on the taste of the food, however, it really isn’t deserved because I ordered a salad and the delicious taste comes from my excruciating instructions of how to put it together as the woman helping me was not just careless and lacking passion, but she seemed intent on producing a salad that would not make me happy. In fact, I just removed the second star because my experience here was frustrating and uncomfortable. What I wanted was simple: a small salad with less lettuce and tons of toppings. I asked for this right off the bat but the amount of lettuce that she put into the bowl was more than enough for an entire extended family with a healthy appetite to share at thanksgiving dinner. I asked for a quarter of what she put in the bowl but she only took out a couple of handfuls. I’m not exaggerating when I say that I had to ask nearly 10 times for her to remove lettuce from that bowl. I told her that I don’t care if I have to pay extra so that I can have less lettuce and more veggies. In the end, there was still at least 3X more lettuce than I wanted. When I began to tell her which toppings I’d like, she was audibly counting them. I told her I don’t care how many toppings are included and would pay extra if need be because I knew which ones I wanted. By the way I am a very polite person and naturally feel the need to be kind at all cost so despite that fact that I was becoming agitated, I did not change my tone or become rude. This woman, however, did become rude and clearly agitated the more I told her which toppings I would like. I explained to her in the beginning that because of how many veggie toppings I like on my salad, it grows to be quite big and that’s why I like less lettuce. As predicted, the salad grew far too big to fit into the regular size container that I had ordered. So I asked her if when she packaged it she could put it in a larger bowl so that it isn’t squashed and squished. She said okay but when it came to packaging it she started to jam it into the regular size bowl and either didn’t hear me or ignored me when I tried to stop her from using strength to try and pack it down so that she could jam the lid on. It was the woman at the right cashier beside her that relayed my request to her and she said she couldn’t put it in a larger bowl. At that point, my boyfriend stepped in and asked her to just split it into two bowls then even offering to pay for a second [recycled cardboard] bowl. Instead of grabbing another regular size to split it up between, she grabbed the smallest one. It was obvious that just as much smashing and smushing and lid jamming would be involved in fitting some of the immensely overflowing salad into the small container so I asked for a large bowl. She ignored me but once again the cashier had my back and it was finally put into a large bowl. When we paid, the cashier suggested to the woman who made my salad that it would be a better deal for me to be charged for a large salad instead of a regular salad with so many toppings. I guess a large comes with more toppings and it ended up being much bigger than the large bowl anyway. But the strangely difficult woman said no and told her to just charge the extra toppings on the medium. I’m not sure how much salads cost here, but my salad was over $20. We didn’t say anything and paid and left. Like I said, the salad tastes good because I make this exact salad at home all the time. But if I hadn’t verbally bartered with her—bordering on the term “argue” with her—then I would have been very disappointed with the salad. I worked in the hospitality industry throughout high school and all of university and even a little after and I am lenient on mistakes. It is the people who choose to produce poor service and negative experiences that inspire me to speak up about my disgruntlement.
I was impressed by the variety of options from sandwiches and salads to tacos and bowls. So many toppings to choose from and the best part is that they are all fresh and incredibly delicious. I can definitely see myself going back for some fresh flavors that really pop.
Fast Fresh Foods is a Canadian Fast food restaurant based in Toronto, Ontario. Fast Fresh Foods is located at 660 Bay St., Toronto, ON M5G 1M8, Canada.
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