Tried to get a quota, got error from the website. Tried emailing and there was no response. Even went to the location listed here, and no one knows about this place, even contacted the building manager and she didnt even know that there was a place called 3Dphacktory here. That even is this, I just wanted to get 2 things 3D printed, only because I cant afford a 3D printer. This whole thing was a big waste of time. No response, nor an actual location. EDIT: They have reached me the next day after posting this review of 1 star, and I am quite happy to get a response. Though I dont need the parts printed anymore, I still appreciate their time. I will be looking forward to working with 3DPhacktory in the future. Therefore, I will increase the stars, but I dont know much about their actual service and printing, only price for my project. So this review does not reflect their actual printings. EDIT 2: I really appreciate their kindness and politeness, cause they have already printed my parts and willing to ship it. I rarely see such positivity and words cannot describe how happy that made me. Their kindness makes me want to give not just 5 but 100 stars now. Thank you Mr. Andrew Marshall.
Amazing experience! I had never 3D printed before. Andrew helped me make the file, did a beautiful print and shipped it to me in one day. So happy with the service and results!
Got an attachment for my film camera printed from 3DPhacktory. Pieces came in super fast and fit perfectly. Excellent customer service and quality. Highly recommend!
Never 3d printed anything before but had an idea for a Christmas ornament of our 2 dogs as a birthday gift for my wife. I modelled the ornament then found 3D Phacktory online. I asked Andrew if he could print the ornament in 2 days as I left it pretty late. Within 30 minutes of reaching out, Andrew downloaded the model, checked it for issues, confirmed he could get it done and started the print. 2 days later my ornament arrived, supports already removed, in excellent print quality! Will definitely use them again. Great customer service!
I reached out to the company and Andrew was just wonderful. He is knowledgeable and spoke in terms a newbie could understand. This is the kind of service all companies should provide. THANK YOU Andrew. Susan
Althought I didn't purchase anything from them, I did have a few exchanges via email and phone with them for this gift idea I had in mind. Andrew and the team was very accommodating (offered me a webiste so I could find a duplicate of my idea to save money), consise (ask open ended questions and paraphrased for clarity) and caring (offered cheaper alternative to save money) Overall, I would recommend them due to their amazing customer service skills and patience!
The gents here know their stuff or will get it solved if they don't. I challenged them to come up with a very complex industrial enclosure CAD model based on a rough sketch. The enclosure had atypical features and a lot of internal measures and possible interference issues that needed attention. Although, this project was challenging both from a technical and from a style standpoint, Tyler, Mike and Victor delivered an amazing print - on the first try. Highly recommend these guys and I will use them again.
3DPhacktory is a Canadian Manufacturer based in Toronto, Ontario. 3DPhacktory is located at 101, 719 Bloor St W PMB 343, Toronto, ON M6G 1L5, Canada.
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