Great service and hardware options. I don’t know much about plumbing, but I was given lots of helpful advice that allowed me to fix my problem without calling in a plumber. They carry a range of good quality faucets, including those from Canadian firm Vogt - would recommend those too. Would definitely come back here. Great help for DIYers.
Below posting by owner is not correct. Owner came out of the store shouting off the bat, VERY rudely, for a visibly 9 month pregnant woman to move her car. When I said to her I didn’t realize it was reserved parking and couldn’t move the car myself but would be just a moment before my husband would, she continued to mouth off. All that was necessary was asking politely to begin with - you never know what somebody is dealing with, nor if they are a potential future customer. As a Customer Success professional myself, I was appalled. The store was also technically officially closed as we parked (for a moment) after 5pm. Have many friends and family in the trades - will be relaying experience with impolite employees.
Filipe was super helpful and went above and beyond to help me when there was an emergency situation when our shut off cartridge suddenly broke. He responded promptly, provided the parts at a fair price and answered our questions professionally. You were a lifesaver! Thank you so very much. We will come to you for our next plumbing needs. Greatly appreciated your amazing service. Elaine
My kitchen faucet was installed back in 2006 by a contractor. Recently I noticed water leaking below the countertop from the faucet. I took out the cartridge as the handle was getting tight to move and likely needed replacement anyway. There was no part number anywhere on it, and all I knew was that the faucet was made by Aquabrass. I emailed Aquabrass with the below photos inquiring on the part number, and received no response from them I found the staff at Ponte to be very helpful and knowledgeable and they were able to find an exact replacement cartridge in their shop. The price was very reasonable. I prefer going to smaller specialty shops like this compared to Home Depot. I always find Home Depot busy and hard to find anyone knowledgeable to help. I am not a professional but I am just a home owner. I need to go back to Ponte to buy another replacement faucet valve for my American Standard shower. I highly recommend Ponte Plumbing.
I am a plumber from the East end of Toronto. I am not too familiar with the West End for plumbing wholesale. I knew that noble trade was at Bathurst and dupont. This place was closer so I went there. So when I ask for a specific item he didn't have it. I believe he was the owner he was an older Portuguese man. I asked him if there's any other plumbing wholesalers in the area I asked him twice. He told me there is no other plumbing wholesalers in the area with this look. Coming to realize later on the opposit street of him there's a next Plumbing wholesale. If you're not Portuguese I would not recommend even gone there obviously he only wants to deal with his own kind.
The official website doesn't work (only showed PONTE PLUMBING SUPPLIES, then nothing else on the webpage). I just want to try to find contact E-mail for some product information and quote inquiry.
A hidden gem, plumbing and heating specialty store. Minimal showroom, but excellent service. Find out what you want and get them the make and model numbers, and they will go out of their way to get you great prices. They normally deal with tradespeople, but are happy to help the general public.
Ponte Plumbing Supplies is a Canadian Plumbing supply store based in Toronto, Ontario. Ponte Plumbing Supplies is located at 227 Geary Ave, Toronto, ON M6H 2C1, Canada.
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