Heather is my one and only injector. It's honestly so good, I didn't come back for a whole year. Thank you for your skilled service, you have my full trust.
I used to really love this clinic. I had been visiting for about ~3 years. Had many, many laser hair removal appointments. I was always happy with the service. But after some staff changes, I don’t feel comfortable coming here anymore. I don’t think the pricing structure is great and was overall just disappointed with the service I received.
This place is sooooo good I’ve done laser hair removal I highly recommend it The clinic is super good and clean the staff is so nice I recommend Alina for laser
I had my first treatment last month and it was such a great experience! From the consultation to the treatment itself, the aesthetician really listened to my concerns and tailored everything to what I needed. Plus, the clinic is absolutely beautiful!
I recently had Botox and I’m thrilled with the results! The treatment was quick, comfortable, and my skin looks smoother and more refreshed. Highly recommend!
Unfortunately, my experience with this skincare clinic was disappointing - not because of the treatment, which I never received, but due to their poor customer service. After calling the clinic, I was instructed to email for an appointment. I did so and received a reply the next day asking for photos and offering available time slots. I promptly sent the photos along with my preferred date and time based on their suggestions. Then, silence. I waited two days and sent a followup email - still no response. On the third day, I called to check in, as the appointment date was approaching. The lady I spoke to was rude, dismissive, offered no apology for the lack of communication, and told me to “be patient.” I was also informed there was no longer any availability for the day/time I had set aside. The tone, arrogance and attitude throughout made it clear that customer service is not a priority here. There was no ownership, no courtesy, and a complete disregard for the time I had invested. Bottom line: This review reflects my experience with their customer service, not the treatment. But based on how this was handled, I wouldn’t feel comfortable trusting them with treatmentas well.
Very happy with the services and staff at NewDermaMed. The team is very professional and friendly, treatments start on time. Special thanks to Christabelle for taking great care of her clients and providing an excellent service.
NewDermaMed Cosmetic and Advanced Laser Clinic is a Canadian Skin care clinic based in Toronto, Ontario. NewDermaMed Cosmetic and Advanced Laser Clinic is located at 790 Bay St. #900, Toronto, ON M5G 1N8, Canada.
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