I am at this Aroma frequently over the past decade. Very recently .when I got home I thought I may have left my Ipad somewhere in the café. A phone call and the team indicated that had found it . The next day I visited and retrieved my Ipad in perfect condition. I did learn from talking with the team, often people leave belongings there and returning lost items is something they do regularly. Not only great coffee and great food . Thank you Aroma @ 121 King Street West.
The prices have doubled since pre-pandemic times. The quality also feels like it went down. Ordered a chicken Caesar today, the dressing was lemon and not Caesar, which used to be creamy and delicious and the chicken was dry. I got that with and ice tea and spent 29 dollars. Not worth it.
Very disappointed with the service. I ordered food to stay, and they gave me take out. Then when I asked for a plate, they sent it back to the kitchen, and made me wait so long, I decided to take the order as is. They also put the order under a different name, and no apologies for any of it. Thankfully the food was very good.
Really nice location for Aroma. Service was very friendly, food came out both looking good and tasting good. The place is clean. Tuesday afternoon was fairly relaxing with people around working away on their laptops.
I rarely leave negative reviews but I was incredibly disappointed by my experience here - it took over 20 min to get a half sandwich, and not even during peak rush hour! From the beginning it was unclear who was supposed to take the order and then I had to continuously ask for my food before someone went to go check. When I finally received the hastily wrapped sandwich, the order was prepared incorrectly and very much just slapped together. If I’m paying close to $20 for a sandwich and coffee, this is not the level of service or product I should be getting. There was one employee who was trying her very best (making drinks) but she can’t fix everything on her own.
While the food always tastes good, my order is rarely as I ask. Today I ordered an Egg Salad Croissant sandwich via Ritual and received an omelet on a croissant. Tasted fine, but still disappointing when you ordered and were expecting something else.
Have been going to this place for a couple of years now, but the last few months food hasn’t been fresh, especially surprising at 7am when it just opens and supposed to have the freshest food. One star just because many mornings had been spoiled lately by the quality of the food.
Aroma Espresso Bar is a Canadian Cafe based in Toronto, Ontario. Aroma Espresso Bar is located at 121 King St W b100, Toronto, ON M5H 3T9, Canada.
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