7
162 Cumberland St, Toronto, ON M5R 3N5, Canada
Toronto, Ontario M5R 3N5
+14169989518

The hazelnut latte is very good! Ambience was a bit of a downer but I was surprised by the taste of the latte, considering it’s rated 4.1. Def deserves a lot more love!

I had terrible customer service today. The male Barista is not bad but the female Barista doesn't even make eye contact when you place order and been rude the whole time. Like she hates her job and she wants everybody to know it. When someone she knows coming in, she turns to a different person and become all chatty. I feel she was giving me attitude the whole time and eyed me in a way saying what the heck are you doing here? If you dont like your job, dont do it but we should not be paying for your attitude.

ZAZA Espresso Bar is a nice option for a quick snack stop. They have a good variety of flavours. I got 2 scoops, mango and watermelon. The mango gelato was my favourite as it had a creamy texture and sweet taste. The watermelon on the other hand wasn’t really my cup of tea, since I found the taste similar to a jolly rancher. The interior was small but spacious, and it has 2 entrances/exits, so it doesn’t really feel crowded. The service was quick and clean, but the staff had a cold and rushed attitude, even though it wasn’t busy.

The next stop on my Yorkville coffee tour was Zaza. What I can say is that the cappuccino was prepared perfectly – the flavor of the coffee was much better here compared to Coco. The staff this time wasn’t as friendly with me, but to be fair it was a very busy period, so I can understand. I asked quite a lot of questions, and they answered them easily, though a bit rushed – it felt like they were just trying to serve as many people as possible. In summary: the taste of the coffee was excellent, and the cappuccino foam was perfect. The interaction with the staff was okay but slightly lacking warmth. Overall, I would also give 3 out of 5 stars to Zaza.

A good spot in Yorkville to have a coffee break. Great menu with hot and cold drinks. The pastries look potent and deadly . Plenty of seats inside or outside. On a good day, it's ideal to chill and fun to people watch. Good tea selection and the staff happily refills hot water anytime. Fair price for Yorkville.

A big disappointment! Nothing like Yorkville. Expensive but not worth it! The service horribly cold and unfriendly, no manners. The young girl dark hair tall, was rude and moody. We went to the other cafe which was the opposite of Zara and cheaper. I would have zero if I could?

Honestly, the best coffee or espresso in town. The customer service are amazing. You’re so friendly mainly Olivia and her staff.. I would give them 10 stars if I can

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ZAZA Espresso Bar — Cafe in Toronto

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ZAZA Espresso Bar

Cafe at 162 Cumberland St, Toronto, ON M5R 3N5, Canada. Here you will find detailed information about ZAZA Espresso Bar: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    7 AM–10 PM
  • Monday
    7 AM–10 PM
  • Tuesday
    7 AM–10 PM
  • Wednesday
    7 AM–10 PM
  • Thursday
    7 AM–11 PM
  • Friday
    7 AM–11 PM
  • Saturday
    7 AM–11 PM

Rating

3
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
162 Cumberland St, Toronto, ON M5R 3N5, Canada.
City:
Toronto
Phone:
Postcode:
M5R 3N5

About ZAZA Espresso Bar

ZAZA Espresso Bar is a Canadian Cafe based in Toronto, Ontario. ZAZA Espresso Bar is located at 162 Cumberland St, Toronto, ON M5R 3N5, Canada.


Please contact with ZAZA Espresso Bar using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find ZAZA Espresso Bar opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about ZAZA Espresso Bar

  • Arjun Ahuja
    Added 2025.12.06
    The hazelnut latte is very good! Ambience was a bit of a downer but I was surprised by the taste of the latte, considering it’s rated 4.1. Def deserves a lot more love!
  • Mei Tong Wang
    Added 2025.10.30
    I had terrible customer service today. The male Barista is not bad but the female Barista doesn't even make eye contact when you place order and been rude the whole time. Like she hates her job and she wants everybody to know it. When someone she knows coming in, she turns to a different person and become all chatty. I feel she was giving me attitude the whole time and eyed me in a way saying what the heck are you doing here? If you dont like your job, dont do it but we should not be paying for your attitude.
  • Kenia Rodriguez
    Added 2025.10.03
    ZAZA Espresso Bar is a nice option for a quick snack stop. They have a good variety of flavours. I got 2 scoops, mango and watermelon. The mango gelato was my favourite as it had a creamy texture and sweet taste. The watermelon on the other hand wasn’t really my cup of tea, since I found the taste similar to a jolly rancher. The interior was small but spacious, and it has 2 entrances/exits, so it doesn’t really feel crowded. The service was quick and clean, but the staff had a cold and rushed attitude, even though it wasn’t busy.
  • Anna
    Added 2025.10.01
    The next stop on my Yorkville coffee tour was Zaza. What I can say is that the cappuccino was prepared perfectly – the flavor of the coffee was much better here compared to Coco. The staff this time wasn’t as friendly with me, but to be fair it was a very busy period, so I can understand. I asked quite a lot of questions, and they answered them easily, though a bit rushed – it felt like they were just trying to serve as many people as possible. In summary: the taste of the coffee was excellent, and the cappuccino foam was perfect. The interaction with the staff was okay but slightly lacking warmth. Overall, I would also give 3 out of 5 stars to Zaza.
  • G D
    Added 2025.09.08
    A good spot in Yorkville to have a coffee break. Great menu with hot and cold drinks. The pastries look potent and deadly . Plenty of seats inside or outside. On a good day, it's ideal to chill and fun to people watch. Good tea selection and the staff happily refills hot water anytime. Fair price for Yorkville.
  • John Van Hal
    Added 2025.07.15
    A big disappointment! Nothing like Yorkville. Expensive but not worth it! The service horribly cold and unfriendly, no manners. The young girl dark hair tall, was rude and moody. We went to the other cafe which was the opposite of Zara and cheaper. I would have zero if I could?
  • By owner
    Added 2025.07.17
    John; We apologize for the level of service you experienced on your recent visit to this location. We would like to assure you this is not reflective of the customer service training we give our employees nor the level of customer service we set as a standard for all ZAZA cafes. Kindly email us at [email protected] ATT: Corporate Relations - with the date, and approximate time of your visit.
  • Maryam Kaab
    Added 2024.08.31
    Honestly, the best coffee or espresso in town. The customer service are amazing. You’re so friendly mainly Olivia and her staff.. I would give them 10 stars if I can
  • By owner
    Added 2024.09.02
    Maryam , Thank you for sharing your experience. The ZAZA Cumberland Team is working really hard to provide amazing service and coffee!
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