7
481 Rogers Rd, Toronto, ON M6M 1B2, Canada
Toronto, Ontario M6M 1B2
+14166573434

Cashier not polite and ignored me, spoke disrespectfully, refused to provide receipt. I want management to address the behavior and improve customer service.

This gas station gas meter is rigged. My gas fills at 44 Regular gas. Today when I fill up full tank it is 52 Liters to fill up the tank. Making 7 to 8 dollar per fillup.

I visited the gas station on June 8, 2025, around 1:48 PM to fill up gas in my car. Unfortunately, my CIBC card did not work at the pump, and I approached the staff for assistance. I spoke to a staff member named Mr. Jeyan at the stock bar, and instead of checking the machine or offering help, he immediately said, “Your card has a problem.” I found his attitude dismissive and unprofessional. It’s possible there was a machine issue, but he showed no interest in helping or investigating. I believe the owner should provide proper customer service training to the staff, especially on how to speak respectfully to customers. Different people come with different issues, and employees should be trained to handle situations calmly without jumping to conclusions or creating arguments. You can check your CCTV footage from 1:48 PM to see how Mr. Jeyan handled the conversation. I hope the management takes this seriously and ensures customers are treated with more courtesy in the future. Thank you

I lost my cell there went back and the young employee gave it to me with a smile His name starts with the Letter J 4 letters I can't remember it but I thank him

Worst place for any service. Filled up the fuel then ask for to use washroom said you didn’t buy anything. Then said washroom is out of service. Is it what we deal with gas station service?

I wish I could have give here 0 stars, i work in Toronto york area and i put gas from this pump everytime bt i think nobody should come here asthe guy in afternoon speaks rude and never opened washroom for customers, its my 3rd time in this week and he always says its out of service

Called to ask if there tire air fill up station would be able to fill up my bike. Worker called me an idiot for thinking that, even though my colleagues use it for that reason.

Show Map

Esso — Gas Station in Toronto

We are glad to greet you!

Esso

Gas Station at 481 Rogers Rd, Toronto, ON M6M 1B2, Canada. Here you will find detailed information about Esso: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    6 AM–11 PM
  • Monday
    6 AM–11 PM
  • Tuesday
    6 AM–11 PM
  • Wednesday
    6 AM–11 PM
  • Thursday
    6 AM–11 PM
  • Friday
    6 AM–11 PM
  • Saturday
    6 AM–11 PM

Rating

2
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
481 Rogers Rd, Toronto, ON M6M 1B2, Canada.
City:
Toronto
Phone:
Postcode:
M6M 1B2

About Esso

Esso is a Canadian Gas Station based in Toronto, Ontario. Esso is located at 481 Rogers Rd, Toronto, ON M6M 1B2, Canada.


Please contact with Esso using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Esso opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Esso

  • Obaid Samim
    Added 2025.10.25
    Cashier not polite and ignored me, spoke disrespectfully, refused to provide receipt. I want management to address the behavior and improve customer service.
  • Ahamed Huq
    Added 2025.10.07
    This gas station gas meter is rigged. My gas fills at 44 Regular gas. Today when I fill up full tank it is 52 Liters to fill up the tank. Making 7 to 8 dollar per fillup.
  • Khan
    Added 2025.06.08
    I visited the gas station on June 8, 2025, around 1:48 PM to fill up gas in my car. Unfortunately, my CIBC card did not work at the pump, and I approached the staff for assistance. I spoke to a staff member named Mr. Jeyan at the stock bar, and instead of checking the machine or offering help, he immediately said, “Your card has a problem.” I found his attitude dismissive and unprofessional. It’s possible there was a machine issue, but he showed no interest in helping or investigating. I believe the owner should provide proper customer service training to the staff, especially on how to speak respectfully to customers. Different people come with different issues, and employees should be trained to handle situations calmly without jumping to conclusions or creating arguments. You can check your CCTV footage from 1:48 PM to see how Mr. Jeyan handled the conversation. I hope the management takes this seriously and ensures customers are treated with more courtesy in the future. Thank you
  • Maria Dias
    Added 2025.05.20
    I lost my cell there went back and the young employee gave it to me with a smile His name starts with the Letter J 4 letters I can't remember it but I thank him
  • Mahir Verma
    Added 2025.03.09
    Worst place for any service. Filled up the fuel then ask for to use washroom said you didn’t buy anything. Then said washroom is out of service. Is it what we deal with gas station service?
  • By owner
    Added 2025.03.10
    Hi Mahir, thank you for your review. While we regret to hear you were not provided a full-service experience, we appreciate you taking the time to make us aware of this occurrence. The Territory Manager will be alerted to this issue so that it can be investigated and additional coaching can be provided to our staff.
  • Anurag Verma
    Added 2024.07.15
    I wish I could have give here 0 stars, i work in Toronto york area and i put gas from this pump everytime bt i think nobody should come here asthe guy in afternoon speaks rude and never opened washroom for customers, its my 3rd time in this week and he always says its out of service
  • Kevin Cabral
    Added 2018.05.17
    Called to ask if there tire air fill up station would be able to fill up my bike. Worker called me an idiot for thinking that, even though my colleagues use it for that reason.
Leave your own review about Esso:
Add a review

Find Gas Station in Toronto

Shell
Gas Station in Ontario
7 reviews
1077 Yonge St, Toronto, ON M4W 2L5, Canada.
Shell
Gas Station in Ontario
7 reviews
2010 Dundas St W, Toronto, ON M6R 1W6, Canada.
Shell
Gas Station in Ontario
7 reviews
4722 Yonge St, North York, ON M2N 5M4, Canada.
Shell
Gas Station in Ontario
7 reviews
38 Spadina Ave., Toronto, ON M5V 2H8, Canada.
Petro-Canada & Car Wash
Gas Station in Ontario
7 reviews
1640 The Queensway, Etobicoke, ON M8Z 1V1, Canada.
Pioneer - Gas Station
Gas Station in Ontario
7 reviews
1292 Dupont St, Toronto, ON M6H 2A4, Canada.

You Might Also Consider

Pioneer - Gas Station
Gas Station in Ontario
7 reviews
800 Morningside Ave, Scarborough, ON M1C 1B8, Canada.
Pioneer - Gas Station
Gas Station in Ontario
7 reviews
300 Painted Post Dr, Scarborough, ON M1G 2M3, Canada.
Pioneer - Gas Station
Gas Station in Ontario
7 reviews
2044 Kipling Ave, Etobicoke, ON M9W 4J9, Canada.
Shell
Gas Station in Ontario
7 reviews
1610 Keele St, York, ON M6M 3V9, Canada.