Experience with Weiner's Home Hardware store located at 432 Bloor Street West. Deceitful company refund policy. I wanted to buy an electric blender. However, I was given a food processor (3832W825, Mosaic food processor, food 8 cups 500W Blk MO-1425) instead at a total cost of $112.99, which does not meet the purpose of my purchase. I returned to the store within 24 hours, but I was told that I could not receive a refund despite the business policy of refunds within 90 days. I do not recommend this store for any purchase due to dishonesty in refund policy.
Amazing staff. The last time I was there they helped me find some lighting items in no time. I've been there many times in the past and they've always been knowledgeable, friendly, and super helpful. I felt compelled to write a review after so many good experiences there.
Every time I visit this gem of a hardware store I wind up having a nice chat with one of the guys working there, all the employees are incredibly friendly and very knowledgeable. Every last one of these guys knows their shit, is willing to help, and is generous with their time. If Hank Hill were to visit this hardware store he'd start weeping tears of joy.
I've only been able to go once because of their hours, it was alright when I went. It would be nice if they are open for people that don't have a 9-5 job
Called to make sure they were still open and the woman who picked up confirmed they were open until 6 pm. Arrived at 5:10 pm and they had closed the store. Very disrespectful.
One of the guys who works there has an instagram account called dogs_of_hardware and its pictures of dogs that people bring into the store. It's the best.
Usually have good experiences but this time the blond haired boy with the undercut at the counter gave me attitude when I asked for my receipt after I watched him crumple it and throw it in the garbage beside him (probably out of habit). I said it wasn't in any of my pockets and he kept saying he gave it to me. I emptied all pockets and bags and said he never handed it to me. Instead of just pressing the button and reprinting it without attitude he made the experience ridiculously and unnecessarily uncomfortable for me (several others had to wait and witness this while it happened). Everyone else in the store was nice and helpful. *After hearing some disturbing things about said possible employee from other patrons I thought I would check out the reviews again. After seeing the unprofessional response posted to my review from possibly the same employee it is clear that there are major staffing issue at this location. As the garbage bin was behind the counter I was not going to go behind and sort through to find my receipt. I would have been treated far worse for that. I had to prove to the employee otherwise so that he would print the receipt since he was refusing the simple request and I needed it for work reimbursement.
Wiener's Home Hardware is a Canadian Home improvement store based in Toronto, Ontario. Wiener's Home Hardware is located at 432 Bloor St W, Toronto, ON M5S 1X5, Canada.
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