7
275 Dundas St W, Toronto, ON M5T 3J9, Canada
Toronto, Ontario M5T 3J9
+14163401838

Owner was extremely rude to me, kept swearing at me when I was trying to pay and the machine was not allowing me to select chequing or savings. Kept acting like it was my fault, that I was just dumb and didn't know how to use a debit machine.

Hello everyone, I just went into the store to pick up an order fof the customer while doing Uber Sats. The owner of the place clicked my photo without any reason when I entered the store. He behaved with me very rudely, being himself an Indian, disrespected me and the Indian Community just for waiting for the order for 1 minute outside ghe store. I request Baskin Robins to have attention to this matter. It does not mean, a person doing Uber Eats does not have any profession. I am a Paralegal Graduate.

They don’t fill the take home sundae to the top it was only a little over half full. I feel beyond cheated for the high price. Have been getting the same pint at other locations for years and it was always filled to the brim. Edit: After I read the other reviews who say the same thing I should have done that earlier! This location scams people. That sundae is 14 dollars and they don’t fill it up and don’t put the appropriate number of toppings on.

The staff that work there have always been kind and attentive however my complaint is about the takehome sundaes. This is my second time buying them from this location. The first time I had the same issue but I was hopeful that this time, I would not be disappointed. The ice cream container was only half filled and the toppings inside were lacking. It is not at all like advertised. I bought two for $20 dollars and was extremely disappointed. It was one scoop of ice cream with a few toppings thrown on top. I will try to add a picture.

Went for a take home layered sundae. Figured there was a standardized way of making these and couldn’t possibly get scammed like this. It’s supposed to be a layered treat with two types of ice cream. All I got was a half full type of one ice cream with no layers lol this is wild

I’m a Uber driver today I went there to pick a order the order wasn’t ready I marked it as not ready and he reported my account and said I can’t do that sir if you’re reading this plz it’s a humble request plz remove that report bcz of you I’ll loose my account it’s not my fault I have to do that if not the customer will report my account‍? bcz I’ll be late for the delivery both the sides I’ll lose my account.

I ordered a 9" round custom birthday cake with a screen print. The service was quick and friendly from beginning to end. It was my first time ordering an ice cream cake from here. It was so yummy! The price wasn't bad either.

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Baskin-Robbins — Ice cream shop in Toronto

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Baskin-Robbins

Ice cream shop at 275 Dundas St W, Toronto, ON M5T 3J9, Canada. Here you will find detailed information about Baskin-Robbins: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    12 PM–12 AM
  • Monday
    12–8:30 AM:
  • Tuesday
    12–8:30 PM:
  • Wednesday
    12–8:30 PM:
  • Thursday
    12–8:30 PM:
  • Friday
    12–8:30 PM:
  • Saturday
    12–8:30 PM:

Rating

2
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
275 Dundas St W, Toronto, ON M5T 3J9, Canada.
City:
Toronto
Phone:
Postcode:
M5T 3J9

About Baskin-Robbins

Baskin-Robbins is a Canadian Ice cream shop based in Toronto, Ontario. Baskin-Robbins is located at 275 Dundas St W, Toronto, ON M5T 3J9, Canada.


Please contact with Baskin-Robbins using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Baskin-Robbins opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Baskin-Robbins

  • Janneke Marsman
    Added 2025.11.30
    Owner was extremely rude to me, kept swearing at me when I was trying to pay and the machine was not allowing me to select chequing or savings. Kept acting like it was my fault, that I was just dumb and didn't know how to use a debit machine.
  • Simarjit Singh
    Added 2025.11.13
    Hello everyone, I just went into the store to pick up an order fof the customer while doing Uber Sats. The owner of the place clicked my photo without any reason when I entered the store. He behaved with me very rudely, being himself an Indian, disrespected me and the Indian Community just for waiting for the order for 1 minute outside ghe store. I request Baskin Robins to have attention to this matter. It does not mean, a person doing Uber Eats does not have any profession. I am a Paralegal Graduate.
  • Malia Pesco
    Added 2025.10.26
    They don’t fill the take home sundae to the top it was only a little over half full. I feel beyond cheated for the high price. Have been getting the same pint at other locations for years and it was always filled to the brim. Edit: After I read the other reviews who say the same thing I should have done that earlier! This location scams people. That sundae is 14 dollars and they don’t fill it up and don’t put the appropriate number of toppings on.
  • Amber Bagg
    Added 2025.07.05
    The staff that work there have always been kind and attentive however my complaint is about the takehome sundaes. This is my second time buying them from this location. The first time I had the same issue but I was hopeful that this time, I would not be disappointed. The ice cream container was only half filled and the toppings inside were lacking. It is not at all like advertised. I bought two for $20 dollars and was extremely disappointed. It was one scoop of ice cream with a few toppings thrown on top. I will try to add a picture.
  • Anthony P
    Added 2025.07.01
    Went for a take home layered sundae. Figured there was a standardized way of making these and couldn’t possibly get scammed like this. It’s supposed to be a layered treat with two types of ice cream. All I got was a half full type of one ice cream with no layers lol this is wild
  • Chirag Juneja
    Added 2024.04.16
    I’m a Uber driver today I went there to pick a order the order wasn’t ready I marked it as not ready and he reported my account and said I can’t do that sir if you’re reading this plz it’s a humble request plz remove that report bcz of you I’ll loose my account it’s not my fault I have to do that if not the customer will report my account‍? bcz I’ll be late for the delivery both the sides I’ll lose my account.
  • By owner
    Added 2024.04.16
    You got the wrong company. It wasn’t us. We don’t give any drivers thumps down.
  • Annie Chen
    Added 2021.07.27
    I ordered a 9" round custom birthday cake with a screen print. The service was quick and friendly from beginning to end. It was my first time ordering an ice cream cake from here. It was so yummy! The price wasn't bad either.
  • By owner
    Added 2021.07.27
    Thank you very much. We appreciate your opinion. we look forward to serve you again.
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