Both of my sweatshirt and hoodie came out damaged after using their washing machines. I had issues with machines before, but this is so upsetting…. Recommend to go elsewhere
The new Boss is not friendly, the former Vietnamese owner is excellent. He's no longer with the storefront. The new woman boss didn't wear mask, whilst required all customers to wear mask. The coin machine sometimes screw up ejecting less coins. Check your change always when using the coin machine. I used a dryer near the main entrance, when I took my blanket home, it stinks like people used the dryer to dry their shoes. Wasted $4.00 on this dirty dryer, 4 minutes per quarter coin.
I thought I arrived with enough time to do my laundry. The woman told me to be quick because I was pushing it - - a picture showed pre COVID-19 hours - - and then kicked me out, with wet laundry when all I needed was 15 more minutes to get it done. I would have appreciated being told I'm too late instead of trying to get what you can out of me and leaving me with wet laundry. It's very mean spirited for no practical reason And very dirty for being a laundry place.
This is a large, very clean place with many washing machines and dryers of all kinds. You can feel free to do your own laundry, sit around while reading a book, or you can go somewhere around 30 minutes later and come back (I've seen many people do that) Washing powder price is 1 CAD (automatic machine). The laundry price is 3.50 CAD (Normal mode). If you choose "Extra Rinse" mode then add 50 cents. Average drying price is 1.50 - 2 CAD depending on the drying time. (There is an automatic coin exchange here) The manager is a Vietnamese, she is a friendly and helpful woman. She talked and gave me many tips about life here. She is also willing to guide every customer. Opening : 9:00 am The last loading hour is 8:00 pm Closing : 9:00 pm I would recommend this place to my friends when they come here.
Machines are not efficient so I always had to spend more money than I was planning to. When I complained that the machine wasn’t washing properly, the owner just said that I should use the one that is more expensive (and way bigger) that costs CAD 6.00 even though I showed her that I was just washing a few shirts. Unfortunately I don’t see many options in the area but if you can, avoid the place.
The machines are old and most of the times I find hair and weird stuff inside the washers. The place is narrow and gets over-crowded in weekends, and it is very very hot. BTW I asked the lady to turn on one fan at least -- she asked me to sit close to the door instead.
Unfortunately changing my review since peak COVID people working here and people using the machines don't wear masks. No one seems to care. There are plenty of other laundromats you can go to that care about safety.
Kensington Coin Laundry is a Canadian Laundromat based in Toronto, Ontario. Kensington Coin Laundry is located at 311 Augusta Ave, Toronto, ON M5T 2M2, Canada.
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