Look. I love the pizza. But the service from this location is the worst. Out of the last 4 orders from this location in the last year, there have been mistakes with the order, or the pizza is cold when it gets here because they put it in an uber and they don’t deliver in a timely manner. Tonight, I waited an hour and 30 mins. This was 30 mins after the pizza was to be delivered and 20 mins after I called Maker and they told me to wait another 10 mins. When I finally got my order, not only was it cold, the order was - once again - incorrect. And yes - I got a refund, but the point is customers should be able to order and have a good experience. I want to support this small Canadian company - but it is becoming increasingly difficult when the only thing that is consistent is the disappointment.
the GOAT. I've been an enthusiastic evangelist of their Tropic Thunder pizza ever since I discovered it 5 years ago. I've converted at least 10 families to become extremely devoted to Maker Pizza, some of whom have become evangelists themselves. Every time I've a friend visiting from abroad (including the US) or out of town, I take them to Maker Pizza and it has never failed to impress. The sheer quality of their ingredients - the dough, the tomato sauce, the cheese - is more than enough justify their above-average pricing. Also try their creamy garlic dipping sauce... (There used to be a time when Maker didn't even carry dipping sauces because they were confident the pizza was too good for anyone to need any of that. But now they came up with this creamy garlic sauce and topped the dipping sauce game.)
Most unfortunate...their pizza is very good to excellent. The delivery service is poor. Today is the record late delivery 1.25 hours late from the committed Delivery time. I could have made and eaten pizza at home. The delivery service did a milk run...pizza was cold. They did give me a credit for my next pizza (not sure that will happen)... basically the pizza went in the fridge when it arrived as we had other commitments. Be warned!
I have been OBESSED with Maker Pizza from the first bite. Always fresh and cooked to absolute perfection. The staff at the Bloor location are so incredibly friendly!!! I always know I'm going to be taken care of. Thank you so so much!!!
Great pizza!!! Really nice and professional delivery person, and the app is the best most convenient way to order and you get points to get a free pizza.
I recently popped in to try their pepperoni and it was amazing. I also sampled the Cheese and Vodka slices - the Vodka was spicy!! The staff was remarkable and welcoming - great place for pizza!
You might want to actually serve your customers when they come into your establishment! I stopped in to grab a Bodega sandwich and even though the place was empty of customers, neither of the two employees working asked to take my order or even acknowledge my existence. After a few minutes of this treatment I ended up leaving in frustration. Wish I could rate the food but alas I will not be returning. Update: this review received a "response" from the owner asking me to contact them via email presumably to discuss my experience and concerns. I replied to the email as requested later that day and as of now (3 days later) still have not heard anything further from them. I can only assume their "request" for me to email them is an underhanded attempt to make it look like their company takes customer concerns seriously by publicity "reaching out" to make amends when in reality they do not follow through in any way.
Maker Pizza Bloor is a Canadian Pizza restaurant based in Toronto, Ontario. Maker Pizza Bloor is located at 995 Bloor St W, Toronto, ON M6H 1M1, Canada.
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