Order got totally botched by uber. Almost an hour late. Maker team was incredible. Accommodating, understanding, patient. Fully refunded plus a coupon for next time. This is how you gain long time customers.
Staff is friendly, and the place is nice. Just not a big fan of the pizza itself. This is subjective so my likes may not be yours. Here it is. VERY floppy. Good luck holding that thing straight. And VERY greasy. I had grease drip off my slice the whole time and got some on my boots and pants. Seriously? I had it for lunch and wanted to nap all afternoon, I had no energy. That is a lot of fat to eat for lunch. Look, I get that not everyone likes the same things...unfortunately Maker is just not the type of pizza I like, at all. If you like floppy, heavy pizza, you'll love this though. Again, friendly people and all. This is just about the food for me.
I recently tried Maker for the first time, lured in by a great deal on UberEats. The staff were fantastic, friendly, and communicative, earning a solid 5/5. I ordered a cheese pizza, which was okay, but it didn’t quite compare to places like North of Brooklyn or Badiali’s. The cheese had that classic greasy taste and the crust was a bit too chewy. If you’re in the area, it’s worth checking out, but I wouldn’t drive out of my way for it.
The tropic thunder was absolutely delicious and plenty of spicy while somehow magically not being too spicy. They also nailed the margherita. I know that one is simple for some, but it’s a great measure of any pizza place
Absolutely swimming in grease. Simply overloaded with cheese so that the toppings slid around all over the pizza. The dough was also very soft and chewy. Had to eat it with a knife and fork. To top it off they mixed up the pizza styles, so we never actually got what we ordered.
They don’t care. Can’t get an order right. It’s impossible to get a refund on undelivered items. The driver came to my house twice, and the order was still incomplete (not his fault — the kitchen didn’t fill the order correctly). I tried to call for a refund on the undelivered items. Nobody picked up the phone after more than 20 minutes on hold. I got scammed. Not an honest business.
Ordered online at 5pm (well over an hour in advance) and was told my order would be ready for pickup at 7:05pm. Sat waiting for over 45mins for my order and when they finally called my name, they told me my pizza was just going into the oven and would be another 10 mins. To add to my frustration, multiple walk-in orders were called ahead of mine, while I waited with several others whose orders were also significantly delayed. When we finally got our food at 7:55pm, we got home to find that our honey garlic wings didn’t have any sauce. It was a huge waste of time, staff were completely disorganized, and the food was sub par. Very disappointing and unusual for the quality I’d expect from Maker.
Maker Pizza Carlaw - NOW at 181B Carlaw! is a Canadian Pizza restaurant based in Toronto, Ontario. Maker Pizza Carlaw - NOW at 181B Carlaw! is located at 181B Carlaw Ave, Toronto, ON M4M 1K1, Canada.
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