(*sigh*) occasionally, there would be a thick crust instead of a thin crust, occasionally there would be missing a dipping sauce when it was ordered and paid for...never did I leave a negative review because the good always surpassed the bad. However, I draw the line when I receive a pizza that looks like this. Was definitely not impressed when I opened the box. Was the the restaurant that tipped the box while it was still super hot? Maybe. Or was this the driver who braked too hard during delivery? Who knows. All I know is that I received a very unappetizing pizza.
The food was typical for the chain. I think it's the best of the chain pizza places, certainly much better than Pizza Pizza or Domino's. They were very busy the day I went, though. The website gave me an estimated pickup time, but it was more than 30 minutes later than that before it was ready. To be fair, they gave me a discount and some free dips to compensate, without being asked to.
Had a great experience here. Great customer service and food was prepared in a timely manner. My only con is there was about 20 plus stairs I had to climb and descend from. This is not a location that is AODA compliant.
Got 2 medium pizzas, one just plain pepperoni/cheese, the other cheese, pepperoni, spicy sausage, green peppers, onions - well done. We also ended up getting 2 boxes of wedges. The food was cooked perfectly. Some other Pizza Novas burn the tips of the wedges, but these were perfectly seasoned and golden brown. Probably the best wedges you can get for take out. Some reviews commented about their bill being incorrect, but I ordered & paid online and picked up in person, so I did not encounter any issues. Great place, will go again for sure.
This is my go to pick up spot in the neighbourhood for family pizza night. Some points to note: the pizza is tasty and well priced for the quality, the wings are always crispy and delicious and it’s clean. As well, the staff are always friendly and polite
Went tonight around 2345 and ordered a veggie slice and a deluxe slice both in a combo (7,25$ + 7,75$) total should’ve come to 15$ + taxes (16,95). Guy working at the counter said the same total quickly, I didn’t really heard what he said and passed me the machine, I tapped my phone and then he gave me the paper receipt from the debit/visa machine and it showed that I paid 19,18$. I didn’t have the option to add tip so I don’t know where that 2,23$ extra came from… I questioned him twice and he said yes, it’s the total with taxes which doesn’t makes sense at all. Then he left in the back of the kitchen and didn’t come back so we eventually left… the first time we went we had such a great experience, it was a different worker… but tonight it was disappointing… not sure what he did with the extra money.
This pizza Nova sucks. They claimed to deliver my order that never showed up, and started describing the wrong house still trying to insist that it was delivered, then they stopped answering the phone. 0 stars.
Pizza Nova is a Canadian Pizza restaurant based in Toronto, Ontario. Pizza Nova is located at 1500 Royal York Rd, Toronto, ON M9P 3B6, Canada.
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