I'm not a pizza lover but was starving and needed an early lunch. I popped into this Pizza Nova, expecting a lackluster rubbery slice I came to expect from these types of chains. I was really amazed that my Meat Lover slice was delicious. Crunchy, fresh, not overloaded on the dough, not overly oily either, I could actually taste the cheese and meat. The service is friendly and very cool, too.
Pizza was is delicious but the service was awful. The man handling the counter was extremely rude and gave me and my colleagues attitude when we asked for something twice because he did not acknowledge us in the slightest.
Well that's 3 strikes. What a horrible slice they just gave me for the 3rd time. This one was probably sitting there since yesterday. Can't believe I'm saying this but you're better off going to the pizza pizza just north of here. Amd if you happen to be there around lunch time, I really hope you like screaming kids. I'd just stay away in general
Pizza is average, but the customer service was a little shocking, walking in to order two slices to go and I noticed they where putting out fresh pizzas, I simply asked if they where going to put out a deluxe pizza and the man behind the counter just said “Nope” I wasn’t sure if he was talking to me with such tone so I asked again just to be sure (it was a little hard to hear inside the store so maybe he didn’t hear me) sure enough with a blank face and same attitude the man just shook his head. The whole encounter from walking in - to paying he just had the worst attitude, and literally shoving the machine in our face… The pizza wasn’t the problem, it hit the spot! but the service is appalling, please consider hiring nicer staff for this makes me not want to come back …
It's bad enough you guys are charging $14 for 10 chicken nuggets (polini) but when you can't even count to ten and short your customers all you're really doing is alienating them. I won't be back.
The food is over cooked and from inside is very hard the food is really bad The customer service as well I think the guy who wearing the cap if he working as officer will be more success
Horrible customer service. Dip was defective so I asked the lady if she could kindly replace it. She told me no and claimed I dropped it. She was very rude.
Pizza Nova is a Canadian Pizza restaurant based in Toronto, Ontario. Pizza Nova is located at 3205 Yonge St, Toronto, ON M4K 1N4, Canada.
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