I have had three different plumbers visit from Shanks and stay as satisfied as ever. First, they're very courteous, even personable. They do the job without turning the customer into an assistant, and they don't break or damage anything else in the process of doing their repair! Last, they don't leave a mess for the customer to clean up. Everything they fix stays fixed too, so I am happy to pay their middle-range price as I am getting long-term value. Now, what's the matter with that?
I called this company this morning with an emergency flood in upstairs washroom. They promised me they would call and get a person out today and they sure did. The young man, Jonathon, was polite and thorough and installed a new toilet at once. I would recommend this company to anyone with 6 stars.
Working with Shanks is like being a family on "Holmes on Homes" but without the anxiety! They really know their stuff. They can be trusted. They charge a fair price for valuable work. We had a pretty major job with Shanks as part of a basement reno, involving drain work, new radiators and a bathroom rough-in. They did a great job. Quick, clean, efficient and on budget. They have a big team of professionals. In total we had nine different people in our home. Every single one of them was a pleasure to be around. Courteous and great with the kids and dog. Big shout out to Dave. Very knowledgeable. Great person to work with. Kept every promise he made. You can be very confident that Shanks will be a fantastic partner in your renovation.
I have always had excellent, prompt service from Shanks and have used them for plumbing concerns about 4 times over the past 5 years. During the freezing cold weather in January when it seemed like everyone's pipes were freezing and bursting, Shanks was able to send someone out within a few hours of me calling and had my pipe repaired and my water back on very quickly. The plumbers who have been sent out and the staff on the phone are always friendly and helpful. I recently had Dave come out to give me some advice on repairing a bathroom that is poorly insulated. He gave me excellent advice and referred me to reliable trades people who were more than willing to set up appointments to give me quotes based on his referral. Thank-you Shanks for your experienced, honest help and suggestions.
10 o'clock Friday night on a long weekend. Bathroom water leak! Shanks' technician arrived by midnight. Promptly knew what to do and did it!!That really is "service".
Shanks Plumbing & Heating Ltd is a Canadian Plumber based in Toronto, Ontario. Shanks Plumbing & Heating Ltd is located at 717 Mt Pleasant Rd, Toronto, ON M4S 2N4, Canada.
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