Aisha and muskan are really helpful we have no intention to buy but due to their extraordinary service we buy . Thanks to both of them and highly recommend them to my community and friends
First time here to buy some shoes. Met this amazing guy Ankit, exceptional customer service and great knowledge of what he is doing. Definitely not the only time, will be back soon.
Everyone is very friendly and attentive to the request, big thank you to Daniel for being so patient with me,, you are a gem. My favorite and the only one store.
Shoes seem to be well made but BUYER BEWARE. If you don't have time to read below, the synopsis is we will NEVER shop here again and advise if you are not 100% sure about your purchase or are shopping for kids then DO NOT SHOP HERE. The return policy - i.e. the tiny print at the checkout embedded somewhere within the placard containing a 10 to 20 lined paragraph and on your bill can only be likened to that of a store from the 18th century...you CANNOT return your purchase(s) and receive your money back, ONLY EXCHANGE OR STORE CREDIT WITH 14 DAYS. The way this is written here is probably clearer than whatever fine print is at the store. And if you have an issue with this and want to take it up with the manager, that person is ONLY AVAILABLE MONDAY - FRIDAY 9 AM TO 5 PM. I would have liked to say the customer service is great as the salesperson was quite friendly BUT he did not make it clear that this was their policy or else we probably would not have purchased the shoes for our toddler when we indicated that we would need to have her try them at home again and may need to return. Who has the time to read the tiny little print at the cash register or on the bill when there is a toddler on the loose and a newborn crying constantly? Upon returning to the store we were curtly told about this "return policy" (which apparently should have been indicated at the time of purchase) = big X for customer service. All in all, as aforementioned, we will NEVER shop here again. STORE BLACKLISTED. Better off going to Sport Chek or The Bay - stores who value their customers and are considerate of people's lives.
Very friendly staff. I left and went back a month later and they remembered me. They made me feel like I was the only customer even though the store was very busy.
This place is okay but make sure they have your shoes in stock and dont "order" them it took longer than promised to deliver and if you try to call the store they dont pick up so you cant even check in on your order. Manager told me its company policy to not pick up the phone during "busy" periods and their voicemail is always full. Was my first shopping experience with Geox and they didnt leave a good impression.
I bought my winter boots here... leather. Ok... let me say that the service here is amazing, the associate was patient with me... and I'm picky with what goes on my feet. The shoes I ended up buying started to hurt after a week to the point where I would refuse to wear them, but after I worked it in with a hair dryer and actual winter socks, the shoes were sooo comfortable
Geox is a Canadian Shoe Store based in Toronto, Ontario. Geox is located at 25 The West Mall Unit 3150, Toronto, ON M9C 1B8, Canada.
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