Lee did me a huge favour. I came in asking for pins and she was able to hem my pants in 20 mins for a very last minute alteration emergency while I hid pants-less in the change room. Spectacular service. She’s a super star!!
I've been coming to this place for 4 years. Lida st Sherway Weat Mall has always been very professional and helpful. She altered my dress suit in an incredible way. Thanks for the great service.
COME HERE IF YOU WANT YOUR SUIT RUINED TLDR: they charge high prices for horrible craftmanship. Service is fine sure, but this place can’t even do simple tailoring jobs properly. They charge $45+ to tailor sleeves and do a botched job at it. The image below is what they handed back – a picture speaks a thousand words. The lady at the front desk always talks down on how laundromats do a poor job compared to their level of quality but can't even back it up with their work. What a joke. Spend your money elsewhere.
I brought in a women’s Aritzia pants for hemming. They ripped my pants. I was quite upset and called to provide feedback. To their credit, the manager did offer to remedy the situation. It certainly helped, however I can’t fully endorse the business after this experience.
I was fortunate to find Altered Image, this hidden gem of a shop, tucked away in the Bay, searching the web for a place in walking distance to St.Michael's Hospital, as my husband was recovering from surgery. My backpack's 24" long main zipper broke and needed to be replaced, but throwing it out and buying a new one was not an option, as was suggested by the 2 other places I found, saying it will be too expensive! Also I have become very attached to it as it is really well-made and have had it well over 15 years, This would be a challenging job considering the thick wire piping that runs all around the zipper making it very difficult to sew. Both women who work here, are not only exceptional in their sewing skills, they are really special warm and caring human beings! No words can describe how well I was treated!!! I needed it ASAP to carry many things as I walked back and forth to visit my husband, each day. Lee had it ready in just a couple of days as was planned and the new zipper was even stronger than my old one!!! When I arrived to pick it up, I asked if I could leave another small job of sewing a broken elastic of my bralette. Lee fixed it on the spot!!! I highly recommend this place if you want quality and good customer service. I find it rare, in this day and age, to find people who take such pride in their work Thank you!!!?❤️
Go here if you want your fabric to be ruined - The lady doing the alterations was very unprofessional with my towel.i had purchased a towel JUST for this and i brought it to her right away to get it monogrammed. When I went to pick it up, she had forgotten the letter "s" in the end and would not take responsibility for it until she checked the paper I had written on prior to the monogramming for her to copy one simple word. then when she added the letter at the end, it was lopsided and not even on the same line. she didn't even say anything about it and then when i showed her, she squinted her eyes and tilted her head as if she has to examine it carefully only to say "yeah it's a little bit lower". I asked if she could redo it and she said no, no apologies and no offers to make it better, and she went on doing her other stuff as if nothing happened. Furthermore, when i looked at the towel, threads have already started to unravel
When it comes to Alteration of ur dress, suit, pants or ur favrt outfit I 100% advise you for their services at Sherway gardens Im really glad to have them in our province Ontario. Best of luck keep doing ur best
ES TAILORS (formerly Altered Image Hudsons Bay) is a Canadian Tailor based in Toronto, Ontario. ES TAILORS (formerly Altered Image Hudsons Bay) is located at 220 Yonge St a030, Toronto, ON M5B 2G9, Canada.
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