I have been coming to this location a couple times now and recently totally forgot to pick up my dry cleaned items. They are truly the best they called me and reminded me before sending it to their head office.
Save yourself a headache and go elsewhere. I dropped off 4 items for tailoring, 3 of which required re-do's due to poor quality work. Additionally, when I went to pick up my order the 2nd time, the store was unable to locate it and insisted I must have already picked it up, saying there was nothing else they could do. Turns out, my order was given away to another customer with the same last name. I had to go to the store a total of 5 times in order to get my clothes back and still had to get them to fix issues at the last pick up. I would never go back to this store again.
Nikki (Manager) is the best at giving personalized service, very hands-on and making sure everything is done right The quality of the work—whether it's alterations or cleaning— always excellent.
I had just landed in Toronto and needed my blazer sleeves shortened on short notice for an important event. Despite being really busy, Nikki at Stitch It took the blazer in and did an excellent job with a quick turnaround. I really appreciate the great service—thank you, Nikki and team!
I dropped my Coat and my pant at your store on 16-Dec-24 for Coat repair seam and lining , Pant to be shorten . After 4 days I received them the pant was shorten but the coat seam is not repaired. I was surprised and disappointed . I sent an email last week asking for the reason but no answer until now .From my experience I do not recommended your shop . See the attached photo
Amazing tailoring service - was able to accommodate a same day rush in the afternoon. Efficient, client-centred and friendly! Highly recommend for a positive experience!!
I for one am very happy with the work done here, from my work uniform to my jeans... I ripped a giant hole in them and you would never even know it, great work. Thanks ladies!
Stitch It is a Canadian Tailor based in Toronto, Ontario. Stitch It is located at 66 Wellington St W #54, Toronto, ON M5K 1A1, Canada.
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