Frock is one of my favorite clothing stores in Roncy. They always have great selections of clothes and accessories that I cannot find elsewhere. Staff are very friendly and attentive. I love to check what they wear because they are so fashionable:) Depends on the season they have big sale and open the basement. #contestentry
Had the best experience with Veevee today. So impressed by the choice of designers and attention to inclusion in Frock. Excellent customer service and totally made my day!
What a ridiculous place. Would not recommend to anyone I know or shop here in the future. If you order something online, please know they don’t offer returns. And if you got it with a discount, like if they have a 15% off discount code that they automatically apply to your order, they will refuse to offer an exchange or store credit for the item because they claim it’s final sale/clearance due to the discount however this isn’t stated clearly anywhere on there website and certainly not when you check out. You’re basically stuck with the item. I’ve never shopped somewhere where you can’t return or exchange or get store credit all because a discount was automatically applied by the company themselves. The lack of return/exchange or store credits needs to be more clear when placing online orders, specifically when checking out, had this been the case I would have never purchased an item from them. The owners response to the other comment, saying they stand by their policy, isn’t helpful. Like what do you want us to do with that information? Im failing to understand how this policy is even okay for a business to implement on its customers. Save your money and shop somewhere that actually cares about their customers and the customer experience and doesn’t have ridiculous policies that are unfair and make absolutely no sense. I hope others read this review before making an online purchase so you don’t have the same awful experience I did.
a roncy + toronto staple for clothing! well curated clothing with a mix of local + international designers. + the shop is a very special place to visit!
I came in today after many years. My experience was disappointing. I really wanted to purchase a red cardigan and the three staff and one patron there were so involved in a gossipy convo about how much better the store is now and speaking poorly about past employees/owners?! It was very uncomfortable, inappropriate and I immediately wanted to leave. As I was leaving one person said goodbye. It hasn’t changed at all. Bummer.
cutest shop with so many local & independent designers! i’ve found so many brands i’ve come to love by following frocks instagram and stopping by the shop. bonus for the great selection of cute baggu!! staff & owner are the sweetest, if you need a pick me up stop by frock!!
Love shopping at this location in Roncy! The staff were friendly and helpful. The location is clean, bright and has a great selection of gorgeous clothes, many of which I noticed were local Canadian designers! Great shopping experience and I would highly recommend a visit!
Frock is a Canadian Boutique based in Toronto, Ontario. Frock is located at 97 Roncesvalles Ave, Toronto, ON M6R 2K9, Canada.
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