This possibly was the best second cup I have been too. Super great selection and really friendly staff. Plus they are actually Canadian which I love and you should too. Their oatmeal raisin cookie is the best, hands down. I visit this location when I have appointments and it’s always been a good experience.
Great coffee and delicious bakery snacks, but I did notice a few flies hovering around the croissants, which was a bit concerning. Otherwise, a pleasant spot.
Customer service is very poor. They made the customer morning worse by making the faces while I ordered the drinks and food they were making faces especially the lady worked in the morning very rude she should get some training about customer service. If you are doing business in food industry you should be polite at least.
Really loved this second cup. We stayed at Mount Sinai a number of days and this was a staple. I really think it is because of the guy on the food prep, he goes out of his way to make and prepare the food to be as good as it can be and in a number of ways, it really hit the mark or impressed. Thank you!
Our family spent 4 months in the Sinai hospital. During our stay we visited the second cup almost nightly. The staff was very friendly, kind,and compassionate with what we where going through. The service was exceptional. Especially Cynthia, Enbet and Krista.This location is very lucky to have these ladies working for them.Never had attitudes even with lengthy lines during peak hours. They deserve raises. Perfect staff for that environment. Also Chanaz got us hooked on a new coffee..aka chanaz #5 Ask for a pump of chocolate in your next cup. Now that we're home we miss them. Thanks guys Darrell, Mellisa and Lleyton..
Been to this location numerous times. I wonder if it’s low staffing on the weekends. The recent visits were unsatisfactory. I ordered a cheese melt and it was all burnt. The next day, I ordered a “turkey” cheese melt and got a regular cheese melt without the turkey in it instead. I probably won’t visit again in a while.
Poor quality. My pregnant wife choked on this string while we were at the hospital. Second Cup head office offered a $20 coupon, but would never go there again.
Second Cup Café is a Canadian Coffee shop based in Toronto, Ontario. Second Cup Café is located at 600 University Ave Room #202, Toronto, ON M5G 1X5, Canada.
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