7
200 Bay St. Unit F6 F7, Toronto, ON M5J 2J1, Canada
Toronto, Ontario M5J 2J1
+14162160320

I had a very unpleasant experience during my recent visit to Tim Hortons. Not only was the service slow and disorganized, but when I politely raised my concerns, I was met with an extremely rude and dismissive response from the manager on duty.

Dwaine, the manager is so kind and helpful. He offered to carry my catering order to my office because I was by myself. We need more Dwaine in our lives. Thank you!

Tim Horton did not disappoint. Visited a couple of them during my Toronto trip and had a good experience at all of the locations. Loved the timbits and white hot chocolate. Their prices are super nominal and easy on the pocket for your daily cuppa compared to the Starbucks here in NY :P

Kiosk doesn’t work, long line ups and staff who don’t know their own products. Waited in line for 10 minutes after trying to order on the kiosk and telling the staff what I was trying to order (on the kiosk menu) only fir them to give me a confused look. Ultimately gave up without ordering.

I've been to so many Tim Hortons, this one is legit the worst so far. Workers are rude, they cheap you out on sandwich proteins. Go to the one in Union Station food court or the one in TD tower - your money is much better spent in those Tims.

When I ordered my oatmeal this morning I can only assume they must have thought I said dumpster juice? Absolutely abysmal service! Hot tip: when preparing someone's order, if the item does not resemble the customers order (or an edible food product) in absolutely anyway...DON'T SERVE IT!

It has been a very long time and this Tim Horton's still does not accept American Express. This is ridiculous as there are several "American Express is accepted" banners at the store. The cashier re-iterate that "Amex is down" which is not true, the owner just has not registered with American Express with their Acquirer. This has been a very frustrating experience and now I refuse to visit any Tim Horton's until this is resolved.

Show Map

Tim Hortons — Coffee shop in Toronto

We are glad to greet you!

Tim Hortons

Coffee shop at 200 Bay St. Unit F6 F7, Toronto, ON M5J 2J1, Canada. Here you will find detailed information about Tim Hortons: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    Closed
  • Monday
    6 AM–5:30 PM:
  • Tuesday
    6 AM–5:30 PM:
  • Wednesday
    6 AM–5:30 PM:
  • Thursday
    6 AM–5:30 PM:
  • Friday
    6 AM–5:30 PM:
  • Saturday
    Closed

Rating

2
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
200 Bay St. Unit F6 F7, Toronto, ON M5J 2J1, Canada.
City:
Toronto
Phone:
Postcode:
M5J 2J1

About Tim Hortons

Tim Hortons is a Canadian Coffee shop based in Toronto, Ontario. Tim Hortons is located at 200 Bay St. Unit F6 F7, Toronto, ON M5J 2J1, Canada.


Please contact with Tim Hortons using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tim Hortons opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Tim Hortons

  • Anureet kaur
    Added 2025.05.21
    I had a very unpleasant experience during my recent visit to Tim Hortons. Not only was the service slow and disorganized, but when I politely raised my concerns, I was met with an extremely rude and dismissive response from the manager on duty.
  • By owner
    Added 2025.05.22
    Hi Anureet, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team at https://www.timhortons.ca/contact-us. Warm regards, Tim Hortons Guest Care
  • Mari Aloria
    Added 2023.04.24
    Dwaine, the manager is so kind and helpful. He offered to carry my catering order to my office because I was by myself. We need more Dwaine in our lives. Thank you!
  • By owner
    Added 2023.04.25
    Thanks Mari! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers.
  • Shareen Fatima
    Added 2022.11.29
    Tim Horton did not disappoint. Visited a couple of them during my Toronto trip and had a good experience at all of the locations. Loved the timbits and white hot chocolate. Their prices are super nominal and easy on the pocket for your daily cuppa compared to the Starbucks here in NY :P
  • E L
    Added 2022.11.06
    Kiosk doesn’t work, long line ups and staff who don’t know their own products. Waited in line for 10 minutes after trying to order on the kiosk and telling the staff what I was trying to order (on the kiosk menu) only fir them to give me a confused look. Ultimately gave up without ordering.
  • R J
    Added 2019.04.09
    I've been to so many Tim Hortons, this one is legit the worst so far. Workers are rude, they cheap you out on sandwich proteins. Go to the one in Union Station food court or the one in TD tower - your money is much better spent in those Tims.
  • Adam Elfassy
    Added 2019.01.31
    When I ordered my oatmeal this morning I can only assume they must have thought I said dumpster juice? Absolutely abysmal service! Hot tip: when preparing someone's order, if the item does not resemble the customers order (or an edible food product) in absolutely anyway...DON'T SERVE IT!
  • Zamir R
    Added 2018.09.07
    It has been a very long time and this Tim Horton's still does not accept American Express. This is ridiculous as there are several "American Express is accepted" banners at the store. The cashier re-iterate that "Amex is down" which is not true, the owner just has not registered with American Express with their Acquirer. This has been a very frustrating experience and now I refuse to visit any Tim Horton's until this is resolved.
Leave your own review about Tim Hortons:
Add a review

Find Coffee shop in Toronto

Buno Coffee (Queen W)
Coffee shop in Ontario
7 reviews
1048 Queen St W, Toronto, ON M6J 1H7, Canada.
Columbus Café & Co
Coffee shop in Ontario
7 reviews
second floor in the indigo librairy, CF Toronto Eaton Center, 220 Yonge St unit C016, Toronto, ON M5B 2H1, Canada.
Columbus Café & Co
Coffee shop in Ontario
7 reviews
283 Adelaide St W, Toronto, ON M5V 2E2, Canada.
Country Style
Coffee shop in Ontario
7 reviews
524 Wilson Heights Blvd, North York, ON M3H 2V6, Canada.
COTTI COFFEE
Coffee shop in Ontario
7 reviews
374 Yonge St, Toronto, ON M5B 1S6, Canada.
Cotti Coffee
Coffee shop in Ontario
7 reviews
Canada, Ontario, Toronto, Bay St., 邮政编码: M5G 1Z6.

You Might Also Consider

Churros 92 - Coffee bar | Ice cream | Smoothies
Coffee shop in Ontario
7 reviews
1802 Eglinton Ave W, Toronto, ON M6E 2H7, Canada.
Coffee Time
Coffee shop in Ontario
7 reviews
2146 Danforth Ave, Toronto, ON M4C 1J9, Canada.
CAFFE TAZZA
Coffee shop in Ontario
7 reviews
19 Tippett Rd, North York, ON M3H 2V1, Canada.
Buno Coffee (St Clair W)
Coffee shop in Ontario
7 reviews
136 Lauder Ave, Toronto, ON M6H 3E5, Canada.