This the first place my Ziggy has visited that he has come out looking swag and adorable. The groomers were attentive to what I had requested and most importantly, Ziggy has left with his tail wagging with joy!
Pro Can did a good job grooming our dog which we know can be challenging for them. We appreciate their support and effort. They are respectful, responsive and kind. They took time to make him comfortable first. They gave Rocky a bow and it was a kind gesture. Highly recommend it.
Fantastic environment for my boy Luka. Although he has visited ProCan a few times for grooming, he has recently enjoyed an amazing experience at overnight boarding. Luka made friends, played and had fun walking around the neighborhood too. I'll suggest this location to everyone searching for excellent personnel that are eager to make your dog joyful!
They were very friendly and accomodating so I'll give a star for that, however they shaved my pom almost to the skin after informing me that they wouldn't. I expected them to cut and leave a good amount of hair, and even confirmed this with them before proceeding so you can imagine my shock when I could see my dogs skin through his fur. My dog wasn't matted so I saw no reason to do that. Since pomeranians have double coats that shouldn't be shaved, I expected them to know that since they are groomers. Unfortunately, I assumed wrong. My dog came home very itchy after the visit but I thought initially perhaps its because the shave was so close. However, I had spoken with another customer who had their dog groomed at procan previously and they said their dog (who was not shaved) also had itching issues after a visit. After a visit to the vet, it was found that my dog had fleas. As such, I'm not sure about how well they're cleaning their clippers between dogs. If you're interested in protecting your dog's coat and health, go somewhere else.
Very kind staff. Our little Shadow got a nice grooming treat here. Location is ok. Accessible by bus. Parking is tricky but can be able to stop along the road right in front of the shop. But if you want to stay longer there's an underground visitor parking and it's free just need access to the building though.
I was referred to the place by a family member only because it was close to home, and this person goes there all the time other than that I usually take my dog for nail trim up in Scarborough. I want to give these people a 5 star but have failed to today. I was very disappointed in the lack of listening skills that was put towards just nail trimming. I was told it would be an hour wait for him to get his nails trimmed. That did not sound right to me, so I went back and asked why would nail trimming take so long. The groomer in the back started to shave his whole entire body, meanwhile I only asked for nail trimming. I told the receptionist (she’s new) I never asked for a full body shave I just wanted his nails trimmed. She completely ignored me went inside to talk to the groomer came out and told me “ oh we already started the bottom grooming”. I was furious that she didn’t tell him to stop. She told me afterwards when my dogs body was fully shaved that she was not going to charge me anything. Thank god, because I was not going to pay for a service I did not ask for.
I was referred here and my first experience was exceptional! The staff is incredibly friendly and kind. They treated my little one with the utmost care like he was their own. Pet owners know these angels are basically our children so making sure my pup is taken care of is a top priority. They are quick to respond to messages and were extremely helpful when I had trouble finding the place as it was my first time. They listened to my request and executed it perfectly. The owner even gave me some tips on some issues my dog had which truly was above and beyond. Definitely will be going back!
ProCan is a Canadian Pet groomer based in Toronto, Ontario. ProCan is located at 555 Wilson Ave Unit E105, Toronto, ON M3H 0E1, Canada.
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