Dominic is by far the best person I have ever bought a car from! Honest, reliable, and knows what he’s talking about! Great inventory. Highly recommend!
Sick and tired of Domenic's games - I purchased a 2016 Kia Rio from him in March 2025. There were a few small details which he assured me would be handled as follows: - Sunroof button was broken, making sunroof inoperable - Driver's heated seat button not functioning - Rear hatchback latch button missing cover - Car was reporting bad exhaust readings He assured me he'd take care of these things and they were "minor, quick fixes". It's now 3.5 months later and it's been nothing but lies. I provided him the exact manufacturer part numbers, even with eBay listings in email twice. He assured me he'd ordered the parts. When I call 1.5 months later, he says they got them, but then lost the parts and asks me to send him the info again, which I did. Another 1.5 months later and he says he asked "his guy" to do it, but obviously he hasn't gotten around to it yet. Just another excuse after excuse. Begins to say anything to get me off the phone. In regards to the Check Engine light - it was an exhaust problem, which was identified within 2 weeks of getting the car. Domenic claimed this was "no problem" and cleared the error. It's since come back consistently, and ultimately culminated in the car completely failing after 3 months. Domenic claims there's nothing he can do, and I should have purchased a warranty, despite this being reported to him within his 21 day "warranty" period. He simply delayed the problem as if I hadn't told him what was wrong before my "warranty" expired with him. After multiple calls and being pushed away, I'm left with a vehicle that was promised to be repaired, yet not a single action was taken. Total Repairs : - Exhaust issue : ~$650 for new spark plugs & coils - Sunroof issue : ~$150 for the part, installed myself - Rear Latch/Heated Seats : Unresolved. I'm left with no other option than to bring this matter to legal council, and write this unfortunate review in hopes that others reconsider purchasing their vehicle through Domenic. If you read other reviews, there seems to be a similar pattern of a bait-and-switch style tactic. When things work out with him, they work - but when they don't, he just delays, hides, and uses excuses. Buying through Domenic is really just a roll of the dice. Do you want to chance it? I'm regretting my choice and I would encourage others to think twice. Domenic, you have had multiple opportunities to fix this, yet systematically delayed until you claimed there was nothing you could do. This is not the actions of a reputable business.
I deeply regret buying a car from this place. Within 15 days of purchasing the vehicle (for almost $17,000 – totally overpriced), it started having serious issues. I contacted the dealership, and the man I spoke to was rude and completely unhelpful. The car had hidden damage and mechanical problems, and they refused to take any responsibility. Since then, I’ve spent another $4,000 to $5,000 trying to fix it , and it’s still not working properly. If you’re thinking about buying a car from here, don’t do it. These people are dishonest and have no respect for their customers.
I had a great experience with Dominic and Marie. They got me approved, and even pushed for me to get my car sooner. Great experience, I enjoyed the no-haggle pricing as they know the cars worth and have cars very well priced. Overall would recommend giving them a shout if you’re in the market for a car! You will be pleased with your experience. Thanks again Dominic and Marie!
I had an exceptional experience at West Toronto Auto! From the moment I walked in, the staff was friendly, knowledgeable, and genuinely invested in helping me find the right car. They took the time to understand my budget and needs without ever being pushy, which made me feel comfortable and confident in my decision. The car selection was fantastic – well-maintained and fairly priced. I was also impressed with how transparent they were about the vehicle’s history and any previous maintenance. The whole process, from test-driving to paperwork, was smooth and hassle-free. Special thanks to Dom for going above and beyond to ensure I was happy with my purchase. I’m thrilled with my new (used) car and will definitely recommend them to friends and family looking for a reliable used car dealership!
Made an appointment to see a car and vehicle was with sales person an hour away after traveling 80kms to see car. Was disappointed with customer service. - this was 4 years ago however they responded to my review after 4 years saying it was a fake review so wanted to write why I was dissatisfied
This was my first time buying a car and naturally I was nervous. Both Domenic and Maria made it an easy and fun experience. If you’re looking for a used car, check them out for sure!
West Toronto Auto Leasing and Sales Ltd. is a Canadian Used car dealer based in Toronto, Ontario. West Toronto Auto Leasing and Sales Ltd. is located at 2349 St Clair Ave W, Toronto, ON M6N 1K9, Canada.
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