Had a great experience with in-store pick up at ella + elliot. Was looking to order the Babyletto Yuzu crib locally to avoid shipping charges and ella + elliot had it in stock. Called them to confirm availability, and they were able to arrange next day in store pick up! Pick up process was simple, and I had the choice of picking up at their Etobicoke Warehouse or Toronto Showroom. The sales associate that assisted me in store was nice, and their showroom is beautiful. Thank you!
Massively helped me out with a cuddly toy emergency! Bought over the phone and the lovely person at the shop helped me coordinate with an uber driver to have it delivered. Thanks for being so helpful!
I had a great experience with the store! The store associate Mahek guided me to buy the perfect stroller for my baby and under my budget!! My baby jemicca loves it :)
In there own words " it's a mess " and it really is. If you are expecting and want stress this is the place to get it. Weeks past the delivery day. Say they have the item , then say they cant confirm it. Say they will call you then they dont. 1st review I've ever done for any business. Be warned.
I will always remember how when I was missing a car seat adaptor for my baby during the pandemic, and I couldn’t find it anywhere, and I called ella and Elliot and Christian helped me find one in their warehouse and got it ready for me super quickly. I’m still a fan years later. Thank you for putting your customer first!
I had a fantastic experience shopping at Ella and Elliot in downtown Toronto! I was looking for a gift for my friend's little one, and the staff was incredibly helpful. They patiently answered all my questions, guided me through the options, and helped me choose items that fit my budget & needs perfectly. The quality of their products is outstanding, and I love the modern designs - highly recommend visiting!
The customer service is atrocious. The owner doesn’t know the features of the products he is selling. Maclem’s, Westcoast Kids, and especially Snuggle Bugz, all have better service. If you are looking for high end products, have them shipped in. It will be faster as everything they carry is on back order.
ella + elliot is a Canadian Baby store based in Toronto, Ontario. ella + elliot is located at 188 Strachan Ave, Toronto, ON M6J 2S9, Canada.
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