Thanks to SJ, I discovered a new holy grail product! They didn't have my usual Unite heat protectant spray so she recommended the highly popular KMS Therma Shape, and I couldn't be happier. It's more affordable and it works great. I even went back to show her the result
I’ve been coming to the store for the past 15 years. The staff are very professional and attentive and always attending to your needs. Prices are amazing. I recommend anyone to come here and shop. or get a professional haircut done certainly recommend this to all my friends and family
Staff indicated a darker shade for my new brand of dye. I took their advice. The shade was too dark! I wanted to EXCHANGE the remaining tubes for the original shade. While they acknowledged their recommendation of the different shade, they would not accept any exchange because I no longer had the boxes of the unopened hair dye. Staff were happy to help me in terms of other products to purchase to correct their mistake.
Today was second and last time I come into your establishment. First time we came in to buy a curling brush. No greeting. No offer of help. We left. Today my partner went in to try again for a curling brush. Store was empty. Employee did not even acknowledge her existence. Employee is happy to sit behind the counter and make no money. We were ready to spend money. But, living in Bloor West Village we have many salons to choose from. So we will not be visiting again. If we didn’t enjoy shopping in person we would just order online. Even a genuine ‘hello’ would have been better than silence.
Shop for professionals, for dummies like me service can appear a bit not friendly. I got sights and face expressions for my questions, though they were stupid because I’m not a professional
Rudest manager ever. Yelling to his employee and also shouting at me for wanting to purchase a toner. Very inexperienced in customer service and also witnessed abusive statements towards his employee. I was also called "young lady" Please do not give this store any business
Asian guy with very poor English and rude introduced himself as the owner and manager had such a poor listening and zero customer service. Stay away from this place.
Beauty Supply Outlet is a Canadian Beauty supply store based in Toronto, Ontario. Beauty Supply Outlet is located at 2293 Bloor St W, Toronto, ON M6S 1P1, Canada.
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