5
285 Roncesvalles Ave, Toronto, ON M6R 2M3, Canada
Toronto, Ontario M6R 2M3
+14165313177

The manager Amanda is very kind and knowledgeable. She recommended square pet to me, my dogs stool is finally firm. I also really loved the candle i bought from them, it’s pet friendly and the scent is not too strong.

I entered the store seeking dog food suitable for my Rottweiler with a sensitive stomach. The brunette lady graciously assisted me, providing valuable guidance on various alternatives that catered to my dog's needs and my budget. Her assistance was both knowledgeable and friendly, making the experience truly helpful. Highly recommend for all pet owners.

Great customer service, good selection of dog treats, food and toys. Wish they had more options for grain-inclusive foods (tons of grain free though!). Love to support a local business over some of the bigger box stores. Edited to add: When I came in looking for something grain friendly to switch for my pup I was only shown two brands with a grain friendly option, that may have been incorrect or updated since I went looking to switch ?

a ghostly occurrence (perhaps i am invisible) : first time going in this store, but unfortunately i won't be going back. i was the only customer there, and when i walked in, i wanted to make sure it wasn't at capacity, so i stood by the entrance and noticed someone behind the counter and i said hi + waved. he didn't say anything so i walked in and browsed for a bit. seems like there was already a personal conversation between 2 of the employees (both whom didn't even bother acknowledging or greet), while another customer was chiming in. i was wrong - turns out, the other person i thought was a customer worked there (?), because he then suddenly asked if i needed any help.. which i replied no because i actually found it myself while they were all talking aloud about personal things. wanted to support local businesses but it's hard when you're a ghost ! great selection though

I live in roncesvalles so I stopped by this pet store. I said my dog eats a lot and her food is expensive. I asked the woman working here if I come consistently can you give me a deal on her food. The discount was maybe $10. I have purchased the food plenty of times yet today the manager for some reason had said to me: this was a one time thing, I am the manager and I will not allow this anymore. She got upset and even refused to give the 10 percent discount. She gave me lots of attitude and argued with me when I am simply trying to buy food for my dog. I can go to a million stores, and I don’t care to pay more. The fact that the store offered me a deal based on consistency then refused it is a joke. I was having a good day until this point.

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Kennel Cafe - Roncesvalles & Online — Pet supply store in Toronto

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Kennel Cafe - Roncesvalles & Online

Pet supply store at 285 Roncesvalles Ave, Toronto, ON M6R 2M3, Canada. Here you will find detailed information about Kennel Cafe - Roncesvalles & Online: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    11 AM–6 PM
  • Monday
    10:30 AM–7 PM:
  • Tuesday
    10:30 AM–7 PM:
  • Wednesday
    10:30 AM–7 PM:
  • Thursday
    10:30 AM–7 PM:
  • Friday
    10:30 AM–7 PM:
  • Saturday
    10:30 AM–6 PM:

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
Ontario
Address:
285 Roncesvalles Ave, Toronto, ON M6R 2M3, Canada.
City:
Toronto
Phone:
Postcode:
M6R 2M3

About Kennel Cafe - Roncesvalles & Online

Kennel Cafe - Roncesvalles & Online is a Canadian Pet supply store based in Toronto, Ontario. Kennel Cafe - Roncesvalles & Online is located at 285 Roncesvalles Ave, Toronto, ON M6R 2M3, Canada.


Please contact with Kennel Cafe - Roncesvalles & Online using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Kennel Cafe - Roncesvalles & Online opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Kennel Cafe - Roncesvalles & Online

  • Kim Fu
    Added 2025.10.26
    The manager Amanda is very kind and knowledgeable. She recommended square pet to me, my dogs stool is finally firm. I also really loved the candle i bought from them, it’s pet friendly and the scent is not too strong.
  • By owner
    Added 2025.11.22
    Thank you so much for you’re 5 star review! So happy to hear your pups belly is doing better!!!
  • AngelH
    Added 2024.04.23
    I entered the store seeking dog food suitable for my Rottweiler with a sensitive stomach. The brunette lady graciously assisted me, providing valuable guidance on various alternatives that catered to my dog's needs and my budget. Her assistance was both knowledgeable and friendly, making the experience truly helpful. Highly recommend for all pet owners.
  • By owner
    Added 2024.04.23
    Thank you so much for the kind words. We look forward to seeing you again soon ?
  • Nikyta Polyak
    Added 2022.04.07
    Great customer service, good selection of dog treats, food and toys. Wish they had more options for grain-inclusive foods (tons of grain free though!). Love to support a local business over some of the bigger box stores. Edited to add: When I came in looking for something grain friendly to switch for my pup I was only shown two brands with a grain friendly option, that may have been incorrect or updated since I went looking to switch ?
  • By owner
    Added 2022.04.07
    Hi Nikyta, Thank you for your kind words. We actually have quite a few grain-inclusive dog food. Most of the companies we carry have both a grain friendly and a grain free option. A few brands to state in on the front of the packaging. Next time you stop by we would be more then happy to show you. ?
  • c
    Added 2021.04.07
    a ghostly occurrence (perhaps i am invisible) : first time going in this store, but unfortunately i won't be going back. i was the only customer there, and when i walked in, i wanted to make sure it wasn't at capacity, so i stood by the entrance and noticed someone behind the counter and i said hi + waved. he didn't say anything so i walked in and browsed for a bit. seems like there was already a personal conversation between 2 of the employees (both whom didn't even bother acknowledging or greet), while another customer was chiming in. i was wrong - turns out, the other person i thought was a customer worked there (?), because he then suddenly asked if i needed any help.. which i replied no because i actually found it myself while they were all talking aloud about personal things. wanted to support local businesses but it's hard when you're a ghost ! great selection though
  • Marcin Wilk
    Added 2018.07.17
    I live in roncesvalles so I stopped by this pet store. I said my dog eats a lot and her food is expensive. I asked the woman working here if I come consistently can you give me a deal on her food. The discount was maybe $10. I have purchased the food plenty of times yet today the manager for some reason had said to me: this was a one time thing, I am the manager and I will not allow this anymore. She got upset and even refused to give the 10 percent discount. She gave me lots of attitude and argued with me when I am simply trying to buy food for my dog. I can go to a million stores, and I don’t care to pay more. The fact that the store offered me a deal based on consistency then refused it is a joke. I was having a good day until this point.
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