⭐️⭐️⭐️⭐️⭐️ A huge thank you to the amazing mother–daughter duo at Pet Valu! After a long and stressful back-and-forth with my pet transport agency for our move out of Canada, they went above and beyond to help me find the perfect dog crate. Their attention to detail, thoughtful suggestions, and awareness of my needs really helped ease my anxiety. On top of that, they were incredibly flexible and accommodating when I had to make multiple returns along the way. Truly supportive, patient, and kind—I couldn’t have asked for a better experience. Highly recommend them to anyone looking for genuine care and customer service that goes the extra mile!
I took my dog to Pet Valu’s grooming service and was extremely disappointed. She came back dirty, with grey paws instead of her usual white she should normally have after a bath. The haircut was terrible, uneven everywhere, with random long and short patches, especially on her face. I even had to pay for extra time!! My dog doesn’t even look like herself anymore. This was not the professional grooming I expected.
Make sure you understand the refund policy and don’t trust what staff tell you. Just tried to return something a staff member told me could be returned but staff wouldn’t honour the return- even when I pointed out that I’d been told it was returnable.
Amazing store and helpful staff. My foster cat had a finicky food allergy and the staff helped me look through all the foods they offered to find the perfect one. It wasn’t an easy task but they never lost patience. I’ve been a regular since. Some of them even offered advice about my cat’s behaviour. They’re truly pet loving staff. Have seen many faces but all were equally pleasant. And the location+hours is an even bigger bonus.
The Pet Valu unit at young is, in my opinion, one of the best. Great service from all the employees, a good variety of products in all categories, including accessories, food, hygiene products and others. The store is very spacious and always very organized. In addition to all this, they have a great professional groomer, but you can also bathe your pet by renting the space and products. The establishment is close to the St Clair Est metro station and several shops. For customers with disabilities, unfortunately the store does not have access ramps (it has steps to access the first floor) and does not have doors that open and close automatically.
Love shopping here for my new kitten And for my elder Siamese while he was alive.. best staff.. good selection of stuff.. love shopping for beloved pets
Since the change in management at this store we have been blown away with the customer support and care. It is great to see stores thrive when they have a carrying team looking out for customers needs.
Pet Valu is a Canadian Pet supply store based in Toronto, Ontario. Pet Valu is located at 2578 Yonge St, Toronto, ON M4P 2J3, Canada.
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