From the moment we arrived, the Intercontinental Spa in Toronto made us feel relaxed and pampered. The service was top-notch, the staff were super friendly, and the massage felt so relaxing. We even got complimentary wine, which made it extra special. The pool area was clean and peaceful—perfect for unwinding. Highly recommend if you’re looking for a calm and luxurious escape in the city!
Booked a room for 4 people, with 2 queen beds. They tell us 4 adults cannot stay in a room with 2 queen beds, so they want to upcharge us to a room with a king bed and a sofa pull out... I think that pretty much sums it up.
I live locally and chose this spa for a mother-daughter spa massage. We booked 80 minute massages and also used the pool, hot tub and steam room. From beginning to end, all the staff were lovely and welcoming. The RMTs went out of their way to make it a pampering experience with little details like bringing us glasses of water after our massages and replacing our wet spa slippers with new ones. All the other staff we interacted with were equally welcoming and helpful. We felt truly taken care of and left feeling much more relaxed both physically and mentally.
My fiancée and I had a massage on a Saturday during our 2 night stay at the hotel. My massage was with Regina and she was excellent. She would check to make sure pressure was ok, definitely helped loosen out tight muscles and overall very friendly. We were greeted upon arrival at the spa area near the pool. Our stay at the hotel along with our time at the spa, made an excellent relaxing weekend.
The spa area was clean and calming, fruit and herbal teas and flavored water, sparkling wine and salt water pool, hot tub and steam room were great. Regina gave me a really great massage, she listened and was very receptive to my problem areas. The only downfall was the hotel was testing their fire system and it was hard to relax when the fire alarm and security messages were playing.
When at the pool we asked about massages and were told they are covered under insurance. But what they failed to advise is that the massage is so expensive that insurance didn’t cover even half of the cost. Will never use this service again
This was exactly what I needed today, thank you to the amazing staff from the ladies at the reception to my massage therapist, Natalie. I had a great experience and the customer service was excellent!
Spa InterContinental | Toronto is a Canadian Spa based in Toronto, Ontario. Spa InterContinental | Toronto is located at 225 Front St W, Toronto, ON M5V 2X3, Canada.
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