Came in to size my omega speedmaster. Watch was returned with multiple stripped screws... They gaslight me into believing it was already like that or that my watch was the issue. After a lot of back and forth, they accepted to send it in to their watch maker in woodbridge to figure out a resolution. A week goes by and i get the call to come pick up the watch. They ended up polishing down the screws and said they will graciously not charge me for anything… The right thing to do here was to replace the screws and call it a day. No accountability and poor customer service from Giorgio. I believe all this stems from me looking young and inexperienced. You may experience better customer service if you look older and wealthy
The team at bandiera jewellers are impeccable when it comes to customer service (Giorgio and Bruno) while making sure a timely procurement on the items I’ve requested. The highest degree of professionalism and friendliness to ensure as a customer you are never pressured into anything, in fact will always customize to your personal needs. Just wanted to thank the team once again for their support. James
I haven't had the opportunity to personally meet Giorgio or visit the store but he has been very professional and has taken plenty of time to go through things over the phone and text. I would recommend Giorgio and Bandiera to anyone looking for a timepiece and exceptional service. Thank you
Bought a Ulysse Nardin from them. talked to both Marco and Gorgio Bandiera and they were very nice, patient and knowledgeable about their collection. i have a relatively small wrist so i had to get a shorter strap. It did not take too long (just five days) and I walked out the store with a UN Marine Torpilleur. They are vey professional and passionate. And they have very broad collection (surprised me when I know they have FPJourne). Perfect place to go :)
Wonderful service, thanks to Marco and Giorgio bandiera. I finely get my dreamdone of having a Bvlgari Bvlgari watch. I love it Giorgio is very knowledgeable, he toll me everything i had to know to keep my new wath in good shap. And it look good with my one diamond Bvlgari Bvlgari and Parentesi ring Grazie e buon anno a te e alla tua famiglia e squadra
Georges is very knowledgeable and such a nice person to talk to and very helpfulTotally recommend them.
Thanks Giorgio for always treating my family with the upmost kindness and respect. You re my Watch and Jewelry Guru!!
I wanted to thank the team at Bandiera Jewellers in Toronto, most notably Victoria Cho. I wanted to surprise my husband with a watch for his birthday. I called and spoke to Victoria she spend a great deal of time with me offering advise and providing me with several options to meet my needs. Victoria was patient, friendly and knowledgeable, she went beyond my expectations in providing excellent customer service. She expedited my purchase, had the order shipped all in time for me to surprise my husband. I look forward to my next purchase and would highly recommend Bandiera Jewellers and Victoria.
Great boutique to buy a luxury watch. Giorgio Bandiera helped me to purchase a Seiko Cocktail Time. It was a pleasure doing business with him, and great service too. Highly recommended.
great experience, great team, very knowledgeable and extremely helpful. Highly recommend. a real pleasure.
Bandiera Jewellers is a Canadian Jewelry Store based in Toronto, Ontario. Bandiera Jewellers is located at 123 Yorkville Ave, Toronto, ON M5R 1C4, Canada.
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