7
below CIBC Bank, Concourse Level, 2 Bloor Street West, Cumberland St Unit L21, Toronto, ON M4W 3E2, Canada
Toronto, Ontario M4W 3E2
+16475808121

I had great service at this store. My phone had a screen issue, but the clerk fixed it quickly—it only took about half an hour. The staff member I met today was very nice and kind. I would definitely recommend this store.

Great service! The technician was very friendly and professional. The repair was done quickly and the price was very reasonable. Definitely a trustworthy repair shop. I would absolutely come back again.

Fantastic help. Terrence was very knowledgeable and understanding. He let me know all the details and was very kind. Will be coming back for future issues

I went to Mobile One on Sep 6 to remove water from my phone because the back camera wasn’t working. The guy asked $65 but agreed to $50 cash. He dried the phone but left water inside the lens, then told me the camera might need replacing. Today I went to Xwireless on Baldwin Ave—they properly cleaned the lens, removed all the water, and my camera is working perfectly again. They only charged $40! Really disappointed with Mobile One. Won’t be going back—lesson learned!

Got a phone from freedom less then a month ago and the sales person suggested this store for my chords, case and screen protecter. The chords and case have been fine but the screen protecter all ready has cracks in it. And I’m not one to drop my phone. My previous phones screen protecter lasted the whole 2 years. Disappointed.

I needed to replace my S20 5G glass, which was slightly chipped (which I found out needs to be an entire screen repair). Calvin (who I dealt with) was great - knowledgeable, patient, ploite, and honest. He offered me an amazing price (~ $150 - ~$180 less than what most places were charging). When I inquired how he was able to offer that, he provided me with a very forthright answer, which I was very impressed with. He could have easily made that extra money off of me rather, he shared what the best and most economical way for me to go about my repair. In the end, I chose to go with a service pack and had my screen and battery replaced (still cheaper by $30) by the next closest competitor I provided him with a small deposit after hours, and he had the part ready for me the next morning. He texted me to make sure everything was in order, and so I dropped off the phone at 1145am, and the repair was completed at 1215pm sharp! 30m - I thought that was very fast. Calvin was thorough. He checked my phone before I gave it to him (to make sure everything was working) and tested it again in front of me after I was done. He also offered me all my old parts, which was reassuring to know I didn't get recylced to someone else (I have heard horror stories). I needed another case as mine was damaged, and he made a suggestion to me; I liked it and picked it up as well. Lastly, for those 1* reviews that attack the individual at Mobile One, I am not sure who they are referring to, and I can only speak from my experience. Very rarely do you get honest, kind, and patient people that will take the time to create a positive experience for you. I had a lot of questions, called 3x before I came in becuase this is not something that we do repairs for often - Calvin made it really worthwhile and I am grateful for his workmanship and his good natured approach. Mobile One is centrally located downtown minutes from the Bay TTC station, and you can access the store via the path. I have an old mobile that stopped working and plan to take that to Mobile One as well. Free diagnosis - can't go wrong! Thank you again, Calvin!

The lady was so cold and angry for some reason. Maybe she was having some difficulty. Hope she is doing well but that really scared me. Not gonna come back for sure. The nature of retail is really customer service. They are surely skillful technicians but should really improve the attitude.

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Mobile One - Phone / Watch / Tablet / Laptop Repair Toronto - Cumberland Terrace **L21** — Mobile phone repair shop in Toronto

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Mobile One - Phone / Watch / Tablet / Laptop Repair Toronto - Cumberland Terrace **L21**

Mobile phone repair shop at below CIBC Bank, Concourse Level, 2 Bloor Street West, Cumberland St Unit L21, Toronto, ON M4W 3E2, Canada. Here you will find detailed information about Mobile One - Phone / Watch / Tablet / Laptop Repair Toronto - Cumberland Terrace **L21**: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    Closed
  • Monday
    Closed
  • Tuesday
    Closed
  • Wednesday
    Closed
  • Thursday
    Closed
  • Friday
    Closed
  • Saturday
    Closed

Rating

4
/
5
Based on 7 reviews

Contacts

State:
Ontario
Address:
below CIBC Bank, Concourse Level, 2 Bloor Street West, Cumberland St Unit L21, Toronto, ON M4W 3E2, Canada.
City:
Toronto
Phone:
Postcode:
M4W 3E2

About Mobile One - Phone / Watch / Tablet / Laptop Repair Toronto - Cumberland Terrace **L21**

Mobile One - Phone / Watch / Tablet / Laptop Repair Toronto - Cumberland Terrace **L21** is a Canadian Mobile phone repair shop based in Toronto, Ontario. Mobile One - Phone / Watch / Tablet / Laptop Repair Toronto - Cumberland Terrace **L21** is located at below CIBC Bank, Concourse Level, 2 Bloor Street West, Cumberland St Unit L21, Toronto, ON M4W 3E2, Canada.


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ALL reviews about Mobile One - Phone / Watch / Tablet / Laptop Repair Toronto - Cumberland Terrace **L21**

  • 青木京花
    Added 2025.12.13
    I had great service at this store. My phone had a screen issue, but the clerk fixed it quickly—it only took about half an hour. The staff member I met today was very nice and kind. I would definitely recommend this store.
  • Hoàng Ngọc Bình
    Added 2025.12.13
    Great service! The technician was very friendly and professional. The repair was done quickly and the price was very reasonable. Definitely a trustworthy repair shop. I would absolutely come back again.
  • Joanna Han
    Added 2025.11.17
    Fantastic help. Terrence was very knowledgeable and understanding. He let me know all the details and was very kind. Will be coming back for future issues
  • SHAHNUR
    Added 2025.09.07
    I went to Mobile One on Sep 6 to remove water from my phone because the back camera wasn’t working. The guy asked $65 but agreed to $50 cash. He dried the phone but left water inside the lens, then told me the camera might need replacing. Today I went to Xwireless on Baldwin Ave—they properly cleaned the lens, removed all the water, and my camera is working perfectly again. They only charged $40! Really disappointed with Mobile One. Won’t be going back—lesson learned!
  • Wilton Said
    Added 2025.08.03
    Got a phone from freedom less then a month ago and the sales person suggested this store for my chords, case and screen protecter. The chords and case have been fine but the screen protecter all ready has cracks in it. And I’m not one to drop my phone. My previous phones screen protecter lasted the whole 2 years. Disappointed.
  • Christian Nadavallil
    Added 2023.09.13
    I needed to replace my S20 5G glass, which was slightly chipped (which I found out needs to be an entire screen repair). Calvin (who I dealt with) was great - knowledgeable, patient, ploite, and honest. He offered me an amazing price (~ $150 - ~$180 less than what most places were charging). When I inquired how he was able to offer that, he provided me with a very forthright answer, which I was very impressed with. He could have easily made that extra money off of me rather, he shared what the best and most economical way for me to go about my repair. In the end, I chose to go with a service pack and had my screen and battery replaced (still cheaper by $30) by the next closest competitor I provided him with a small deposit after hours, and he had the part ready for me the next morning. He texted me to make sure everything was in order, and so I dropped off the phone at 1145am, and the repair was completed at 1215pm sharp! 30m - I thought that was very fast. Calvin was thorough. He checked my phone before I gave it to him (to make sure everything was working) and tested it again in front of me after I was done. He also offered me all my old parts, which was reassuring to know I didn't get recylced to someone else (I have heard horror stories). I needed another case as mine was damaged, and he made a suggestion to me; I liked it and picked it up as well. Lastly, for those 1* reviews that attack the individual at Mobile One, I am not sure who they are referring to, and I can only speak from my experience. Very rarely do you get honest, kind, and patient people that will take the time to create a positive experience for you. I had a lot of questions, called 3x before I came in becuase this is not something that we do repairs for often - Calvin made it really worthwhile and I am grateful for his workmanship and his good natured approach. Mobile One is centrally located downtown minutes from the Bay TTC station, and you can access the store via the path. I have an old mobile that stopped working and plan to take that to Mobile One as well. Free diagnosis - can't go wrong! Thank you again, Calvin!
  • By owner
    Added 2023.09.13
    Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
  • Y. Frank
    Added 2018.11.16
    The lady was so cold and angry for some reason. Maybe she was having some difficulty. Hope she is doing well but that really scared me. Not gonna come back for sure. The nature of retail is really customer service. They are surely skillful technicians but should really improve the attitude.
  • By owner
    Added 2018.11.19
    Frank, thank you for your feedback. At mobile one, we strive for provide the best customer service to our customers. Technician mentioned above have gotten a verbal warning and will be given further customer service training. We are hoping to see you again and should show you the difference. Thank you.
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