Had a great experience with Owen, super helpful over FaceTime figuring out the right size bike for me (I’m 5’10” and between medium and large). My girlfriend was the one who went into the shop and facilitated the FaceTime, and Owen took the time to assess my old ride, gave solid advice, and even waited after closing to help with the e-transfer. Big thanks to him and the team for the smooth, last-minute hook-up!
I had an excellent experience with Adam. He was incredibly helpful and knowledgeable when I came in looking for some specific parts. Adam took the time to listen to what I needed, explained my options clearly, and made sure I left with exactly the right components no upselling, no pressure, just honest and expert advice. His attention to detail and genuine enthusiasm for bikes really stood out. You can tell he cares about getting things right and making sure every customer is taken care of. If you need parts or expert guidance, Adam is the person to see. Highly recommended!
Kudos to the crew at Urbane Cyclist, especially Gabe, who carefully helped navigate me through the selection and purchase of a Co-Motion Americano touring bike. It was about a seven-month process, with the basic bike being hand-made in Oregon, followed by final assembly at UCycle. Many thanks!
I bought my first bike in 8 years and decided to bring it to Urbane for servicing and I'm so glad I did. There were many complications with my bike, but the service team really helped me out to make sure in the end I left with the bike I wanted. They took extra care to make sure my bike would be suitable to carry my kid, this made a huge impact on me and in the end resulted in a life long customer. They truly go above and beyond, plus the staff wear masks! Thanks Eion & Sasha!
In my quest to visit every bike shop I could in only a handful of days in Toronto, no one at Urbane made my partner in I feel comfortable in the store. I would go here again in the future to look at products, but that would mostly be as a curiosity rather than a genuine interest in reliving this awkward experience.
Great selection of middle to high end product. Friendly staff. Their service/repair team is awesome. Eoin made my 10 year old bike ride as if it were new!
Good selection at decent prices for Toronto. Had a wheel built here. The quality of the work is excellent! E: Still riding this wheel years later. No truing needed. Had a couple of other wheels built here afterwards that I ride regularly.
Urbane Cyclist is a Canadian Bicycle Shop based in Toronto, Ontario. Urbane Cyclist is located at 1455 Dundas St W, Toronto, ON M6J 1Y7, Canada.
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