Very well organized store. They have almost everything for your loved ones ????? Friendly and welcoming Jessica loves to help customers to find the right products/food for your pets ?? Store is open DAILY
It’s August 1st, I went to get cat litter. I go to the cashier, he scans it and he says his system is frozen. It’s 15 mins left till closing my cat needs the litter. He says he can take cash. So I have to spend 4 dollars to get a 20 when the litter is 18. He charges me full price for the litter, how are you ringing this in if your system is frozen. Then all of a sudden, after I got my cash out and paid the 4$ surcharge, his system is back on. On top of all that he’s laughing, I’m not saying he’s pocketing anything, it’s just shady.
My usual purchase was out of stock and when I asked about it, I received some of the best service ever. Without hesitation, Ashley asked if I’d be willing to go to another store, checked on stock and even called the store to hold it for me. I was very impressed with her. She’s a huge asset to this business!
well train staff, they know about pets., A variety of animal supplies and pet accessories, food, treats, toys, collars, leashes, cat litter, cages and aquariums.Offer pet services like nail trimming, dental cleaning by appointment. Most important pets r welcome and they always offer treats to ur pets. Love this place ❤️❤️❤️
Amazing customer service. We bought our usual 6-month haul of kibble and jumbo cans only to go to our annual vet checkup a couple days later to be told we need urinary food. We went in for an exchange and had a fantastic experience. The system wasn’t cooperating at first but the two employees sorted everything out for us and were excellent. Always nice coming here.
their prices for high-end catfood are reasonable. and the people here are always good. their thoroughness for covid safety in the first few years of the pandemic was stellar.
My first ever pet that I have myself is a dwarf hamster, Ms. Nugget. And I bought her sandbath, bedding and other substrates here. I couldn't get any happier and very satisfied with the purchase. The selections are various too! The staff was so friendly and greeted everyone who came in when I was there. The location is super awesome as it's so close to Kensington market and Chinatown. For me, it's really convenient. Love it!
Pet Valu is a Canadian Pet supply store based in Toronto, Ontario. Pet Valu is located at 339 College St, Toronto, ON M5T 1S2, Canada.
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