I started going to Alex Fine Cleaners after having a bad experience with my old dry cleaner. I’ve brought 3 sentimental and valuable items to Alex Fine that needed special care, and they did a wonderful job. Tina at the front desk is super friendly and honest - she found $70 in my pocket and called me right away to let me know. She kept it for me until I was able to return two weeks later which was greatly appreciated. Will definitely continue going to Alex Fine and would gladly recommend this place to my friends and family.
Sam and his staff are absolutely incredible. There is no other dry cleaner that I would trust my suits with. Service is out of this world. Staff is super kind and just amazing. Annie and her alteration work…she is a master !!! Environmental service. First class care. Service next to none !!! Highly recommend !!!
I've been using Alex Fine Cleaners for years, and I've always had a great experience. They treat all my attire with care, despite their brand. Occasionally, I have requested a rush service, which they have accommodated without additional fees. Thank you.
I recently entrusted my garments to Alex Fine Cleaners, and I'm delighted to share my positive experience. From start to finish, the service was impeccable. The staff was not only friendly but also demonstrated a genuine commitment to customer satisfaction.
Went there for the first time last week after reading the reviews, and it more than lived up to the praise. I had four new dress shirts that needed being taken in and a pair of pants that had two small holes on them from a cigar burn. All the work was completed in the most precise and pristine manner. When an issue arose with the timing of my pickup due to a misunderstanding between myself and the drop off agent, Sam the manager stepped up in a big way, and not only got everything done as quickly as humanly possible, but also adjusted the bill in a way that will ensure that I will come back. Top quality alterations and cleaning is what I expected. Exceptional customer service was something that I will remember for a long time. Highly recommend.
I recently had an amazing experience at this place! They did wonders with my winter coat and made it look and feel brand new. At first, I was a bit skeptical about their claim of using non-toxic chemicals, but the manager/owner, Sam, took the time to explain their process and put my worries to rest. When I got my coat back, I was absolutely shocked at the results. It looked better than when I first bought it! I will attach photos of the after, sadly I didn't take the before. The shine and fluffiness were incredible, and my friends kept asking where I got my coat cleaned. They couldn't believe it was my old coat, it was a dull black and became a shiney black coat - honestly like they polished it - turns out thats the results of nonchemical cleaning. I've definitely become a loyal customer now. While the hours of operation may not be the most convenient, trust me, the wait is absolutely worth it!
worst customer service, the owner is extremely rude and yelled at me because his seamstress had to do the job more than once — here, the customer is always wrong. strongly suggest going elsewhere for your alteration needs.
Alex Fine Cleaners l Non-Toxic Cleaners & Tailoring is a Canadian Dry cleaner based in Toronto, Ontario. Alex Fine Cleaners l Non-Toxic Cleaners & Tailoring is located at 1833 Queen St E, Toronto, ON M4L 3Z6, Canada.
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