Hollywood Cleaners is the place I go for alterations and sewing needs. I am never disappointed. As you can see with the impeccable sewing of the patches on to dog’s coat, to conceal a tear. This makes three dog coats they worked on for me. They understand your needs and it shows in results. Highly recommended for the quality of their work and personal service.
Wonderful business! Have gone here many times to get all different articles of clothes dry cleaned and they have always done a great job! More recently, I went in to have a dress tailored and Veronica did a beautiful job! Have gone back since to get another dress tailored. Would recommend!
If you don’t know shoe repair, don’t say you can do shoe clean&repair. A little fix for open glue shoe toe box - then the dry glue stain is shown in the picture. This terrible stain definitely won’t be removed. And this charged me $16.75. Don’t bring your shoes into this store.
Dropped off my partner’s Louis Vuitton sneakers for a cleaning and they gave me back with a stained in it. What bothered me the most was the lack of decency to be humble and honest to let me know and apologize. What they did instead was not saying anything and charged me. After paying I decided to check out the result of the cleaning, once I noticed the stained and questioned the lady she with her very poor customer service skills started to justify the unjustifiable. Things like “that was a non guaranteed job” “Louis Vuitton shoes usually fade when washed”. Not even once she apologized or even offer to refund me but she kept trying to convince me it was not a big deal. They shouldn’t even have to charge me in the first place. So I told her I wouldn’t leave without my refund and also she should have told me about all risks before the damage was done because if I knew they were not capable of cleaning it in the first place, I wouldn’t even have left my partner’s sneakers there. Last but not least while giving my refund($67.23) she had the nerve of telling me she was loosing money(once she had to give me $67.25). She said she was loosing money because of $2 cents while I got my designer shoes screwed. AWFUL customer service
I brought my dress in to get the straps lengthened on Tuesday and she did it for 20$ and was done by Wednesday morning, and she did an amazing job! Thank you!
This is the place I bring all my alterations. It's so hard to find a skilled seamstress. Susan hems all my yoga pants, dresses and pants. Prices are fair for the location. It's hard to find a place downtown close to my work that I trust. Makes everything easier. I hope they stay open for a long time. It's a bonus they also take shoes and bag repairs!!!
They charged me almost double the quoted amount to get my jacket dry-cleaned after losing it for 7 weeks (quoted for $60.5 in their booklet but charged $104). When I brought up the quoted price they shut me down and said they never show people their pricing booklet even though I confirmed the price before leaving the jacket with them. After arguing they set a final price of $85 but I’ve normally paid only $45-50 for winter jacket dry-cleaning at other places so it was very overpriced. They apparently sent the jacket to another dry-cleaner to do a better job and you pay that price, but overall it’s just a rip off and really bad service for cleaning you could get elsewhere.
Hollywood Cleaners is a Canadian Dry cleaner based in Toronto, Ontario. Hollywood Cleaners is located at 700 Bay St., Toronto, ON M5G 1Z6, Canada.
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