I wore a new dress to an event a few weeks ago, where accidentally a full glass of red wine was spilled on it. Normally I take my more valuable pieces to Dove, but this time I just sent it with my husband's shirts to our local cleaner. They apparently tried twice unsuccessfully to get the stain out, but they did succeed in taking out some of the dress colour in a couple of (small) places as a result. I thought my dress was ruined, but asked Dove to give it a try. I am both thrilled and relieved that they were successful in removing the wine stain. Thank you Dove!
Wonderful attentive prompt service. Reasonable pricing. Convenient texts to let you know when your order is ready for pick up. Arna is an amazing approachable customer service sales representative. It is wonderful to see her smiling face and talk to her when I drop off and pick up my dry cleaning.
Had to go back a few times to get the spot removed from the clothes that they missed. This happened a few times. Also, the working hours are very annoying. They open at 10am, which makes it practically impossible to pick up and drop off clothes before work and they close before the end of the business day.
In this post-COVID era, when decent customer-service has virtually vanished, I was very pleased with the warm, friendly reception I received as soon as I entered. Arna was lovely and personable, and took her time to answer my questions. I was also very pleased that the lamb skin jacket I brought in to be cleaned was restored to mint condition. I will definitely return to this location to have other cherished items cleaned again. Thank you!
This location takes service to the next level...I moved out of the area and I still travel to them to have all my cleaning needs.. thank you lawrence park location..you are my choice
I got a small grease stain on my $2600 brand new Canali suit and then foolishly tried to get the stain out myself with dish soap and water. However, cleaning it myself left terrible water stains. Luckily Dove Cleaners was able to save my suit and restore it like it was brand new! The customer service from Arna was also great!
Not just a great dry cleaner! I kept a stuffed Gund bunny from 28 years ago when my daughter was born. It was in her crib with her when she was only a couple of hours old. Unlike all her toys, this one sat on a shelf for years and for some reason, I kept it all these years. My daughter is now having a little girl and I asked IF Dove could dry clean it so that I could pass it on to my granddaughter. They said they would enquire, called head office. Within a day, they called me back to discuss the risks. I agreed as I felt comfortable considering how lovely the girl was at the counter. Not only did they do an excellent job, they even took the time to sew back on the original Gund Tag. It looks brand new. THANK YOU !
Flair Cleaners is a Canadian Dry cleaner based in Toronto, Ontario. Flair Cleaners is located at 3383 Yonge St, Toronto, ON M4N 2N4, Canada.
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