Staff here are rude and unhelpful - Edited to add reply to below comment from business: you don’t have my name on your books because I turned around and walked out after staff were rude to me. Decided to bring my business elsewhere, thankfully. Plenty of other great dry cleaners in the area.
This store charge higher costs ($66 for 6 pieces, and they can determine what are considered as designer clothes) but very bad cleaning outcomes (every single shirt has large stints on the neck and front side). The lady working in the store is often so emotional and exaggerated saying “we are the best dry cleaners in the city.” It is so ironic both King West Dry cleaner and Esplanade Cleaners & Alternation which I have been using for past three years, are much better than this store. I would walk for a longer distance to drop and pick up my clothes for dry cleaning services, rather come to this store. It is not recommended.
In the morning I dropped off my favourite leather jacket with a busted zipper. In the afternoon I picked up my favourite leather jacket with a working zipper. Damage was only $35. Good stuff.
AVOID! Dry cleaners destroyed the buckles of my quite new and expensive coat. They told me “it happens all the time with accessories during cleaning,” yet they did not warn me or tried to protect the garment… At the very least, they should not have charged me for destroying the coat. While I was a regular client, I won’t be returning as I’m afraid my clothes will be damaged again.
I’m been coming to this dry cleaners since I moved to Toronto 7 years ago and they’ve always been amazing. Cleaning or alterations have always been perfect and reasonably priced. And the owners are super nice and take the extra effort to make sure you’re happy. I wouldn’t go anywhere else
I had to urgently alter my dress’s length and he was able to do by the next day afternoon (I took it around 10:30 in the morning). He did amazing job, very precisely done and he was very kind and friendly as well. I know I have a dry cleaning closer to my building but I will happily make my trip for dry cleaning next time!
I love that this lovely couple run their terrific cleaning business so close to where I live. A complete pleasure to trust my clothes with. Always puts a smile on my face to visit.
Golden Hanger Cleaners is a Canadian Dry cleaner based in Toronto, Ontario. Golden Hanger Cleaners is located at 228 Queens Quay W Unit #4, Toronto, ON M5J 2X1, Canada.
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